Fonction professionnelle: Digital
Type de poste: Permanent
Type de contrat: Full - Time
Site: New York, NY
Pays: United States
Title: Senior Manager, D2C eCommerce Advanced Analytics Lead
Division: Corporate Digital Marketing Office, eCommerce Accelerators
Reports To: Director, D2C eCommerce Performance
Location: New York, NY
Who We Are:
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
CDMO: The Corporate Digital and Marketing Office mission is to put the consumer at the heart of L’Oréal’s business and drive digital innovation. As a force for L’Oréal’s innovation, CDMO delivers the best consumer experiences, drives new marketing models, and spearhead new digital capabilities to futureproof the group’s business.
What You Will Do:
L’Oréal USA is looking for a passionate, bright and energetic digital candidate to join the eCommerce Accelerators team, responsible for enterprise analytics and tech capabilities to support rapid growth.
This role is responsible for partnering with our team of engineers and analytic experts in the development of best-in-class performance measurement and visualization tools that drive day to day success of the business as well as unlock incremental insights that create a competitive advantage. The ideal candidate will have a background in a quantitative field, backed by an experience in working with massive automated data sets and refining them into digestible outputs to answer the question “are we doing it right?”. Should be scrappy, focused on results, a self-starter, and have demonstrated success in using analytics to drive the understanding, growth, and success of the D2C business. To succeed the candidate will be backed by extensive experience in working on large multi-source data sets to draw correlations and leverage advanced storyboarding and visualization skills to provide insights to cross-functional teams, leading the KPI benchmark evolution. Role will be multi-faceted drawing correlations between Operations, Sales, Media, CRM, and financial data to identify opportunity and create a roadmap for quick wins and for future needs.
The Ideal candidate also has program management skills to work closely with the Product Managers, Engineering, and Commercial/Media teams on process improvement initiatives, root cause analysis and A/B testing. Successful candidates will have a strong analytical skill, be detail oriented, and have excellent problem-solving abilities. The candidate should also have strong communication and project management skills, enabling them to work with key business stakeholders to understand requirements and shape analytical deliverables. S/he should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to work cross-organizationally.
Key Job Accountabilities:
· Maintain, identify, and evolve D2C performance KPI across all inputs of the business.
What We Are Looking For:
What’s In It For You:
· Salary Range: $117,300 – $164,200
· Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
· Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
· Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
· Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
· Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
· Employee Resource Groups (Think Tanks and Innovation Squads)
· Access to Mental Health & Wellness Programs
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
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