Domaine: Commercial & Retail

Type d‘emploi: Temps plein

Ville: Dublin - Styne House

Pays: Ireland






Senior National Accounts Manager, Professional Products Division

Based in Dublin City Centre                       Full Time Permanent Role

The world leader in beauty, L’Oréal is present in 130 countries on five continents. Our 32 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people. Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005.  Our brands are leaders in beauty, and we are looking for you to lead the change you want to see in L’Oréal.


Purpose of the role

The Senior National Account Manager will be part of a highly motivated team who are dedicated to servicing a number of Accounts, ensuring that excellent customer service is delivered consistently. As Senior National Account Manager you will be responsible for growing L’Oréal’s business within your accounts using a collaborative approach and striving towards mutually beneficial outcomes. You will be driven by the challenge of growth and exceeding targets through volume. The role reports into the Commercial Director.

You will be responsible for establishing and maintaining strong commercial relationships with the accounts managed in order to grow both their and L’Oréal’s business.  Maximising profitability of the accounts managed and achieving or exceeding set targets on volume and value in line with divisional strategy is a must.

Key Job Accountabilities

  • Managing a strong relationship with key accounts whilst representing L’Oréal’s interests.  Overseeing the supply chain aspects of your accounts through accurate forecasting and delivery analysis.
  • Ensure an excellent service level is acheived for all accounts on a consistent basis. Develop a strong network amongst a range of departments within your accounts business.
  • Manage promotional planning along with the marketing team, leveraging opportunities for future growth/maximising product launches and promotional mechanics wherever possible
  • Employ innovative sales and marketing solutions to deliver value and exceed volume targets. Devlop Commercially savvy  solutions to any issues which arise
  • Work with marketing to deliver brand ambitions and vision within the accounts in a way that compliments customer strategy
  • Work with category management to provide support and advise on ranging decisions and the strategic direction of your account









  • Build the distribution of products and push for space, location & identify opportunities to create instore theatre
  • Budget support - meeting profit, co-op/budget discount budgets/returns
  • Account administration and co-ordination including full financial responsibility for your accounts
  • Preparing and delivering strong presentations/pitches to accounts, co-piloted with Marketing, to launch & push new innovation


The network you would work with

Internal Contacts: Commercial Team, Public Relations Team, Technical Team, Marketing Team, Customer Service and Finance Team.


Desirable skills

  • Exceptional confidence and communication skills

  • Experienced Commercial acumen

  • Trade Marketing experiences

  • Ability to manage and implement effective brand placement strategies

  • Enthusiastic manner and customer service skills

  • Skilled in the use of Microsoft Office

  • Ability to inspire, motivate, coach and develop people

  • Passion for the haircare industry

  • Strong organisational skills

  • Diplomacy and patience

  • Ability to work in an ever changing & demanding environment

What we look for

  • You set yourself demanding goals and demolish obstacles to achieve them. Focused on quality and attention to detail, you will not compromise standards.  You probably think of yourself as an entrepreneur.

  • You define your own roles and constantly look for ways to exceed what has been asked.   A passion for exciting projects gives you the energy to succeed in a flexible, high octane company.

  • You value innovation as a business strategy.  You also try to keep up to the minute with current trends. Ultimately, you share our belief in flexibility as a way of life.

  • You are a real leader, creating a compelling vision and then communicating it with style and charisma.  You’ve always been comfortable defending a point of view.  You’ll thrive on the challenges that an international environment brings.

  • You feel that you have an aptitude for our profession through a true sensitivity to our products & our market. 

  • Passionate about beauty, you understand the importance of aesthetic quality, detail and quality skincare.


What could L’Oréal offer me?

  • World class training and development

  • Excellent benefits including pension, profit share and product discounts and a competitive salary

  • Work with some of the biggest brands in the business, and the most passionate people in beauty.

  • The opportunity to lead change you want to see within the biggest beauty company in the world.