Domaine: Administration

Type d‘emploi: Temps plein

Ville: Manchester - Trafford Park

Pays: United Kingdom

The world leader in beauty, L’Oréal is present in 130 countries on five continents. Our 32 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people. Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005.  Our brands are leaders in beauty, and we are looking for you to lead the change you want to see in L’Oréal.

What are key highlights of this role?

Reporting into the National Sales Manager in this role you will be accountable for generating new clients and new revenue streams for the brand, adhering to sales targets and activity KPI’s set via telesales.  You will follow up new leads from conferences, incoming leads via the website and enquiries from new logo clients. Provide regular activity reports and demonstrate a consistent increase on your pipeline report as regularly as requested by your manager. Occasionally we may require sales support and telemarketing support to maximise business opportunities or assist the Sales Team.


Roles and Responsibilities

  • As an office based telesales member of the team your primary responsibility will be to grow our current client portfolio, driving new revenue and continued growth month on month once signed and set up.
  • High activity required in making daily outbound calls from a current list of prospects, self-generating new business prospects, building relationship and brand recognition.
  • Maintain product knowledge by self-learning and asking questions to ensure consistent and accurate education to Clients.
  • Acting on all new business enquiries and seek opportunities for new revenue streams from existing clients
  • Work methodically to document activity and sales progress
  • Report on the weekly sales callto measure progress and forecast on New Business revenue for the month and quarter.
  • Direct prospects to field sales team when needed
  • Ask questions of team members and clients to understand all requirements and close the sale
  • Contact potential or existing customers to inform them about a product or service (scripts provided)
  • Take and process orders in an accurate manner when required
  • Enter and update database on Client and prospect information
  • Go the ‘extra mile’ to meet sales quota and facilitate future sales
  • Handle grievances to preserve the company’s reputation
  • Supporting the Team where required in order to generate new revenue and support Client service you may be required to assist in telemarketing for an up-and-coming event, new product launch or annual leave cover via telephone.



What key skills are L’Oréal looking for?

  • Demonstrates entrepreneurship
  • Manages Complexity
  • Achieves results with integrity
  • Acts/Leads with human sensitivity
  • Displays sensitivity to the métier
  • Interacts effectively
  • Innovates

What could L’Oréal offer me?

  • World class training and development
  • Excellent benefits including pension, profit share and product discounts and a competitive salary
  • Work with some of the biggest brands in the business, and the most passionate people in beauty
  • The opportunity to lead change you want to see within the biggest beauty company in the world


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