Based: White City, London
Start Date : October 2023
Annual Salary : £22,000
Level : Level 3 Apprenticeship.
Qualification : Digital Support Technician
Duration : 2 years
Working Day Week : 4 Days in L'Oréal, 1 Day at college
The Business Insights & Reporting team are responsible for delivering accurate and timely reporting to the UK&I business. The team’s focus is developing reports to visualise business performance for effective decision making, but it also includes owning and maintaining the end-to-end data journey for multiple key business metrics.
Within the team, you will be reporting to the Digital Engagement Product Owner in charge of delivering data visualisations to all digital teams in the UKI business. You will be working on projects surrounding Digital Services and Innovation, Advocacy and Influencer Marketing, Website traffic and Conversion Rate Optimisation, CRM and online media.
- You will need to be technical, have a keen eye for detail and a thirst for all things data related.
- You will need to work with a wide variety of people and solve problems that arise.
- You will be required to provide a high level of customer service to the divisions, working on multiple tasks at one time to deliver accurate reporting.
- There will also be opportunities develop your technical ability, making this a busy but rewarding role.
- We will give you the opportunity to get a true flavour of the world of business data and some of the technologies used to utilise data effectively.
Day-to-day you may be...
- · Supporting automated data loads
- · Data visualisation development (PowerBI, DOMO, Looker Studio) and SQL querying
- · Supporting the team with data projects and report testing
- · Organising and resolving business reporting issues
In order to be successful in this role you will need to have:
- · Strong communication and interpersonal skills.
- · Exceptional organisational skills with excellent attention to detail.
- · A flexible approach to work, with an ability to manage multiple tasks.
- · Strong team player approach with the ability to network.
- · Ability to work autonomously.
- · Proactivity, with a keen eye for improved efficiency.
- · Ideally, a first experience with a programming language (eg Python), SQL database querying and a cloud computing suite (Google Cloud Platform)
In this role you will learn…
- · The end-to-end data journey
- · To identify the different digital touchpoints part of our consumer journey and how to determine the value from each of them
- · How to liaise with the business on reporting requirements
- · How technology can be used to efficiently visualize data for business decision making
- Eligible to work in the UK
- Have the GCSEs in English and Maths at Grade C (4, or equivalent)