We are currently recruiting for an e-Commerce Manager to join our Kerastase team, delivering eCommerce revenue ambitions through our brand website by optimizing the user journey and onsite experience, online merchandising, website functionality and promotional activity.

ABOUT THE JOB

• Responsible for the design and execution of the D2C growth strategy and meeting the ambitions of the brand.
• Responsible for the day-to-day operations of the D2C, including forecast accuracy of stock, sales forecast and performance, onsite merchandising, website functionality and user experience.
• Identify opportunities for growth through conversion rate optimisation, leveraging testing frameworks and onsite tools.
• Building the online promotional calendar and implementing site upgrades with support and collaboration from our global teams
• Manage, analyze and draw conclusions on specific ecommerce KPIs (conversion rate, bounce rate…)   
• Work collaboratively with internal stakeholders, local agencies and overseas counterparts to understand best practice for the key ecommerce levers of search, navigation, content, ratings and reviews and oversee implementation of these where relevant
• Create and maintain an online e-business plan: e-promotional calendar, product exclusivities, cross selling mechanisms, data ownership within ecommerce brands websites and e-retailers ones

ABOUT YOU

• Strong commercial e-commerce experience in managing online websites within a dynamic and fast paced environment is highly desirable
• A natural collaborator with a strong analytical mind-set and attention to detail, you will be able to influence those around you to drive the brand ecommerce growth.
• Possessing gravitas and strong communication skills you will be able to articulate a clear vision and be able to work in partnership with your stakeholders to achieve mutually beneficial outcomes.
• Driving strategic initiatives to help deliver on the brands growth ambitions.

ABOUT THE PERKS

• Product allowance/discount across entire L’Oréal portfolio
• Work-life balance
• Life insurance and Income Protection
• Hybrid working environment. Enjoy Two WFH days a week
• Learning weeks

ABOUT THE DIVISION 
 
 At L'Oréal Professional Products Division, we have more than 110 years of avant-gard to define the present and shape the future of professional beauty. We are an open space for innovation and technology while we take care of the planet, creating more hope and less waste. We create unique experiences in every channel, just as unique as you are.

ABOUT L’OREAL GROUPE, AUSTRALIA AND NEW ZEALAND 

The L'Oréal Groupe in Australia & New Zealand is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role. If you require any adjustments or accommodations in our recruitment process, employment or have questions in regards to accessibility please email [email protected] to speak with our Talent Acquisition representative.

We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF).

L'Oréal acknowledges the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging.