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B2B E-commerce Manager

Titolo della posizione: Digital

Tipologia di contratto: Permanent

Orario di lavoro: Full - Time

Sede: Melbourne (Victoria)

Paese: Australia

ABOUT THE JOB

L’Oréal Professional Products (PPD) are found in salons worldwide. The brands meet every conceivable style, shape and colour need, as well as offering superb general hair care. In this role you will:
  • Develop and execute the B2B ecommerce strategy and deliver ambitious growth of our PPD online channel for salon professionals
  • Monitor and enhance User Experience of website including content, navigation, branding, and purchase funnel
  • Build the online promotional calendar, partnering with sales and marketing teams to achieve joint online and offline business objectives
  • Manage, analyse and drive channel performance based on data and relevant customer segmentation ensuring all activity improves customer engagement
  • Develop customised pathways for different user types and create relevant user journeys and edm content
  • Optimise online merchandising, website functions and user experience in partnership with technical teams
  • Drive growth, develop and implement creative solutions to drive and convert more business customers
ABOUT YOU
  • You will have strong e-commerce experience in managing online D2C or B2B websites with technical skills in SEO/SEM
  • Previous experience with a Content Management System (Salesforce)
  • Data and website management and web analytics
ABOUT THE PERKS
  • Life insurance and Income Protection
  • Hybrid working – WFH and from our newly renovated St Kilda Rd office
  • Career development opportunities – Learning weeks| regular Connect conversations |Weekly webinars
  • Product allowance/discount across entire L’Oreal portfolio of 31 brands
  • Staff shop | Onsite gym | Sustainable café
ABOUT L’ORÉAL AUSTRALIA & NEW ZEALAND

L'Oréal Australia & New Zealand is part of the L'Oréal Groupe, with 31 brands present in Australia. For over a century we have been dedicated to one sole vocation: creating beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. And because we are the global leader in beauty, we are aware that everything we do can have a meaningful impact, and everyone at the L'Oréal Groupe has a common purpose – to create the beauty that moves the world.
L'Oréal Australia & New Zealand is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role. We are committed to achieving a diverse workforce and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples and people from culturally diverse backgrounds. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF). We hold a Reflect Reconciliation Action Plan and we acknowledge the Traditional Custodians of the lands on which we work and pay our respects to their Elders past and present.