Titolo della posizione: Digital
Tipologia di contratto: Permanent
Orario di lavoro: Full - Time
Sede: New York, NY
Paese: United States
Job Title: Manager, CRM, Email & SMS - Kiehl's Since 1851Division: Luxury Products Division – Kiehl’s Since 1851
Location: 435 Hudson Street
Reports To: Director, Consumer Data Activation Lead, Kiehl’s US
Who We Are:
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, Giorgio Armani and Youth to the People.
What You Will Do:
Reporting into the brand Consumer Data Activation Lead, the CRM Manager – Email & SMS is responsible for developing and scaling customer-centric programs that drive acquisition, engagement & retention. The CRM Manager will manage the Email & SMS channels for the brand, strategize & execute all broadcast and ad-hoc communications, lead channel A/B testing/optimization, and develop & distribute campaign reporting.
Job Duties and Accountabilities
What We Are Looking For:
What’s In It For You:
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
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