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Senior Manager, Market Research - Maybelline DMI

Titolo della posizione: CMI

Tipologia di contratto: Tempo Indeterminato

Orario di lavoro: Full - Time

Sede: New York, NY

Paese: USA


Senior Manager, Market Research - Maybelline DMI

Location: 10 Hudson Yards, New York, NY

Division: Consumer Product Division 

Reports to: Assistant Vice President, Market Research - Maybelline DMI

Who We Are

At the heart of our company lies a dedication to innovation and progress. In all markets where we operate, we're committed to fostering excellence, empowering talented individuals, and leading the way in various industries.

Join L'Oréal: As the world's #1 beauty company, with a presence in over 150 markets, we are embarking on a transformative journey that embraces sustainability, digital innovation, and societal progress. We are dedicated to shaping the future of beauty by harnessing the power of technology, data, and science to tackle global challenges while staying true to our social and environmental commitments.
We're proud to have earned recognition as industry leaders in:
  • Most Innovative Companies - Fast Company, 2023
  • Top 5 - Most Attractive Companies Worldwide Among Business Students - Universum, 2023
  • Top 25 World's Best Companies - TIME, 2023 
  • Top Companies for Executive Women - Seamount, 2023
  • Best Place to Work for Disability Inclusion - Disability Equal Index, 2023
With 86,000 dedicated employees spread across 150 countries, L'Oréal leads the global beauty industry and pioneers’ beauty technology. Our portfolio comprises 36 international brands grouped into four divisions. For over a century, we've been committed to making beauty accessible to all, and our goal is to reach another billion consumers worldwide through innovation.
Now, it's your moment to shine. If you are experienced, embrace challenges, value continuous learning, and want to create a positive impact, we invite you to join our diverse teams. Whether you're an industry veteran or a seasoned professional, we are always on the lookout for exceptional talents to contribute to our mission.

In the L'Oréal Consumers Products Division, our mission is to democratize the best of beauty, which means bringing beauty to all. And for us, beauty must be sustainable. The Consumer Product Divisions holds the world’s #1 beauty brand with L’Oréal Paris, the #1 makeup brand with Maybelline New York, the #1 natural brand with Garnier, and NYX Professional Makeup. The CPD division is L’Oréal groups largest division made up of 30k employees worldwide.

A Day in the Life


    Strong technical mastery of all research disciplines and fundamentals (qual/quant) from study designs to delivery of actionable and strategic recommendations

    Proven ability to self-motivate/self-manage

    Collaborative leadership skills

    Comfort with ambiguity 

    Ability to see big picture without sacrificing details

    Impeccable project management and creative problem-solving and multi-tasking skills 

    Prioritization & Organization 

    Strong Interpersonal Skills (written and oral)

    Demonstrated competencies in Leadership, Entrepreneurial Management and Resilience

    Strong curiosity, appreciation/interest in beauty and role of aesthetics

    Must be professional, energetic with a positive attitude and have the confidence to persevere challenges

    PC Proficiency (PowerPoint & Excel)

    Consumer package goods or beauty industry experience plus

    Experience in running and managing Global Market Research projects desired 


    Help shape research plans and in implementations for MNY DMI on Lip category and other supplemental projects depending on business needs (Developed and Emerging Worlds)

    Translate business questions into research plans and recommend/develop tools and appropriate sample specs

    Supervise agency and navigate business partners (i.e., Marketing) and flawlessly execute validation projects and multi-task (e.g., concepts, products, packs, advertising, cause, etc.) with some supervision

    Use wide variety of qual and quant techniques and tools

    Never fail to deliver actionable and strategic recommendations to drive business

    Create (and monitor/amend) yearly research plan for the categories managed in order to meet the budget requirement

    Contribute to maintaining the role of insight function as an unescapable business partner 

    Maximize resources/budget though modernizing tools, while ensuring rigor and actionability in all research and analytical activities

    Help drive insight-driven culture and decision-making

    Socialize and champion CPD-wide insight initiatives (e.g., equity monitoring, segmentations, etc.)


    Building consumer centricity in all brand activities 

    Full and effective storytelling of insights both written and verbally 

    Ownership of all project activities, including recommendation of sample specs, executing and comprehensive reporting with actionable and strategic recommendations on brand and categories managed

    Supervision and management of External research partners

    All projects completed within budget and on time

    Value-add ad-hoc insight projects

What We Offer

  • Salary Range: $119,900– $170,800 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level.)   
  • Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan) 
  • Hybrid Work Policy (Up to 2 Days per week work from home for eligible roles, subject to manager approval.)
  • Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!) 
  • Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance) 
  • Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!) 
  • Employee Resource Groups (Think Tanks and Innovation Squads) 
  • Access to Mental Health & Wellness Programs  

Your Future Team

We are the global consumer insight function for the Maybelline -- #1 Makeup brand worldwide. Our primary function is research our way through our product innovation efforts and help shape the brand strategy and 360⁰ consumer experience.  The right candidate brings curiosity, passion for innovation and the desire to become an unescapable business partner to marketing teams. 

We Are Committed and Engaged

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran and need a reasonable accommodation during the application or hiring process, please contact [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.
All of your information will be kept confidential, to the maximum extent permitted by law, according to EEO guidelines.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.