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Store Business Manager (Leadership Program)

Titolo della posizione: Sales

Tipologia di contratto: Tempo Indeterminato

Orario di lavoro: Full - Time

Sede: Bangkok

Paese: Thailand

Who are we?

At L’Oréal, there is never a dull day, the beauty lies in the freedom to go beyond with our empowering entrepreneurial culture. We take pride in developing young talents who have the passion and ambition to make an impact in the beauty industry. We currently offer a wide range of career opportunities for undergraduates and fresh graduates across the region.

Join us on our mission to: Create the beauty that moves the world.

Being part of L’Oreal, “Talent” is the core of our business. L’Oreal group’s success is built upon the collaboration of brilliant minds.

As a Store Business Manager, no two days are the same. You will oversee a diverse range of tasks and responsibilities in four key areas:


Sales Performance 

  • Achieve & maximize both individual and team target across all platforms
  • Coach & lead sales associate team to achieve sales goals 
  • Conduct regular store meetings to discuss performance, product & promotion knowledge and merchandising to convey information to manage team 
  • Liaise between sales and management team 
  • Use MS Office & social media platforms and technology to connect with customers and encourage sales 


Strategy & Management

  • Analyze & review business performance as well as identify opportunities and improvement are with HQ quarterly
  • Regularly meet with HQ team to proactively discuss, develop and plan sales targets and strategies 
  • Teach & encourage team in O+O and omnichannel selling  
  • Drive, motivate, coach & create a positive working atmosphere within team 
  • Manage & evaluate teams
  • Recruit & develop talents 
  • Work with Retail Manager and Head Office to build a client-centric store culture


Client Service & Management

  • Coordinate sales promotion activities 
  • Develop & Analyze CRM plan and provide the team with direction on delivering exceptional service to customers both online and offline
  • Ensure sales teams offer a positive customer experience
  • Enhance customer experiences of both CXE & NPS


Are you…

  • Enthusiastic and empathic with strong leadership, interpersonal and communication skills  
  • Agile, comfortable to adapt and a fast learner 
  • Confident and determined to initiate and express ideas
  • Passionate about beauty and cosmetics 
  • Digitally savvy with computer literacy, social media and data analysis skills 
  • Equipped with O+O sense 
  • Experienced in retail or in a department store industry preferred
  • Communicate & written fluently both in Thai and English is a MUST. 
  • Able to work on weekend.