Amazon 3P FBA Manager

L'Oréal LUXE is seeking an Amazon 3P FBA (Fulfilment by Amazon) Manager to spearhead our pioneering 3P FBA journey in Europe. This is your chance to shape the future of luxury beauty on Amazon, starting with Lancôme and expanding to other iconic brands within our portfolio.

A DAY IN THE LIFE

• Establish L’Oréal LUXE as a best in class Amazon 3P FBA seller with our brands at the heart of everything you do.
• Deliver on an ambitious 3 year growth plan to elevate our brands as market leaders on Amazon, across all 3 axes (Make up, Skincare, Fragrance) for both sales (sell in and sell out) and profitability.
• Management of 3P pricing, selection, inventory, and reporting within seller central to maximise our performance whilst honouring the terms of our 3P agreement (95% price relevancy and assortment, 90% in stock rate, 100% prime experience etc).
• Monitor our eCommerce performance through KPIs to accurately manage your stock, sell in, sell out and profitability. Anticipating budget drifts and communicating plans in an actionable timeframe.
• Management of the Amazon 3P P&L to feed into the eCommerce CBM P&L and ultimately eCommerce Director P&L, meeting the planned criteria within budget and trend. 
• Protecting our brand image and UX through gating management and proactively notifying Amazon of breaches of the gating agreement.
• Work closely with our eCommerce and brand team to improve the performance on Amazon 3P. Gain category captaincy by leveraging promotions, media, partnership marketing, events and other key levers (Availability, Awareness, Customer Reviews).
• Create and elevate our Luxury differentiation online at Amazon vs competition, elevating our CX vs competition to step change what Luxury looks like on Amazon.
• Collaborate with the eComm leadership team and Zone teams to deliver regular clear and informative updates on this key topic, with UK being the lead country for Europe. 

WHO YOU ARE

• Proven success in commercial account management (preferably with Amazon)
• Knowledge of how to succeed on Amazon (preferably 3P FBA)
• You're a strategic thinker with a track record of driving growth and exceeding targets in a fast-paced environment.
• You thrive on data and use it to make informed decisions, optimise performance, and identify opportunities.
• Working within the parameters of a detailed eJBP whilst maximising brand sales and awareness
• Multi-stakeholder management and how to deliver impactful and concise performance reports
• You build strong relationships and effectively communicate across teams to achieve shared goals.
• You anticipate challenges, identify solutions, and take ownership to drive positive outcomes.

WHAT WE OFFER

Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.

Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.

Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!

WHO WE ARE

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. 

In the L’Oréal Luxe Division, we create the very best of luxury beauty. Our portfolio makes up 26 brands of which 17 are global, including the highly-aspirational and multi-expert ones such as Lancôme, Yves Saint Laurent and Giorgio Armani. Thanks to our strong, balanced and complementary portfolio as well as our incredibly talented team of experts we are perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.

HOW WE RECRUIT

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.