ジョブファンクション: インフォメーション システム(IS)

雇用形態: フルタイム

所在地: Shanghai

国/地域: China

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

  • ·  Overseeing the daily operation of Enterprise Services team(s) within the overall APAC IT

Infrastructure group

  • ·  Maintaining and offering the high-level service quality based on best practices of general system

administration, infrastructure (i.e. Windows, Active Directory, Exchange, SharePoint, OneDrive,

SCCM, Packaging, Antivirus etc.)

  • ·  Providing the leadership and continually maintain high morale within the team; Ensure the

elevation of team’s emotional and technical skills development

  • ·  Driving the operational excellence and service improvement following the SNOW methodology

  • ·  Providing the leadership to coordinate the different resources on problem management and

reporting, etc.

  • ·  Fostering and maintaining existing and new vendor/partner/outsourcing relationships

  • ·  Fostering cross functional partnerships amongst each major global region (i.e. Americas,

EMEAAPAC, etc.)

·  Overseeing reports of the services managed on a weekly and monthly basis