所在地: Annapolis, MD
国/地域: United States
Job Title: Department Store Account Executive – Sales (Couture & Lifestyle)
Reports To: Regional Sales Director
Who We Are:
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, and Giorgio Armani.
The Account Executive is accountable for delivery of retail sales per door and corporate goals through management of a team of coordinators, beauty advisors, and retail sales specialists. The Account Executive will also be responsible for building & maintaining store-level relationships to improve partnership and delivery of brand goals.
Leadership and Development
Business Analysis, Strategy and Budgeting
In Store Planning and Execution
What We Are Looking For:
Judgment and Decision Making
Supervision for the Account Executive position is intermittent. AE will maintain regular communication with the Regional Sales Director through e-mail and phone as needed.
Essential Physical Requirements
Ability to lift and carry 50 pounds.
-Annual Budget Responsibility: personal T&E budget, freelance budget, training budgets, ISD budgets.
-Annual Revenue Responsibility: this will depend based on the volume of the territory
Essential Duties and Responsibilities
1. In-store seasonal planning and execution - 15%
Coordinate seasonal events for national accounts. Plan and negotiate product launches with store manager, department manager and account management. (District Merchants, Regional Merchandise Managers, Visual Managers, Regional Cosmetic Managers, Directors of Stores) to ensure maximum visual effect and sales performance. Plan, communicate and execute all in-store events.
2. Business Analysis - 10%
Responsible for daily, monthly and seasonal tracking of total retail performance within territory. Must maintain knowledge of the trends of individual business segments and all of the key business drivers within each segment. Monitor competitive activity and competitive retail performance within fragrance/beauty department. Ensure that market share objectives are being met.
3. Meetings and Presentations - 5%
Prepare and carry out seasonal retailer presentations. Participate in and/or organize regional retailer strategy meetings.
4. Maintain counter quality and merchandising - 5%
Monitor cleanliness of the counter stock and display units and hold beauty advisors accountable for counter quality requirements. Execute and maintain all merchandising standards.
5. Maintain budget - 5%
Maintain seasonal freelance budget, including sourcing freelancers, booking for appropriate events and executing their payments within the seasonal budget. Process T&E in a timely manner and within 5% the guidelines.
6. Communication- 5%
Weekly communication with Regional Sales Director regarding business performance & stock conditions. Communication with store management regarding event performance, retail opportunities and training.
7. Monitoring of Stock -5%
Work with Planning team to identify opportunities with stock levels. Communicate stock needs/concerns and track incoming shipments to ensure timely arrival in store.
8. Training and Development -30%
Coach Beauty Advisors and Retail Sales Specialists to increase sales by making sure s/he is fulfilling all the responsibilities. Teach Beauty Advisors & Retail Sales Specialists how to maximize productivity by developing selling skills, customer service skills, booking events and product demonstration.
9. Sourcing/hiring/talent assessment-15%
Consistently source and interview candidates for Beauty Advisor & Retail Sales Specialist positions. Assure we have the best talent based on brand goal achievement, productivity (SPH, IPT, and AUS), selling skills, client registry level and quality, customer service, etc. Maintain accurate records on Demo system to reflect correct staffing in stores with Demo arrangements.
10. Social Media -5%
AE to build their own social profile through organic content and reposting of corporate content a minimum of 3x a week.
Development of RSS/Specialist on their social channels, providing assets, #tags & calendar to post
Please note: This job description does not list all duties of the job. Employees may be asked by management to perform other duties. The employer has the right to revise this job description at any time.
Additional Benefits Information As Follows:
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
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Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.