ジョブファンクション: デザイン クリエイティブ
所在地: Hong Kong
国/地域: Hong Kong
We believe in beauty of every human being and the world we live in. We believe it is us that aspire the beauty of the world. By challenging the impossible, bringing products of the best quality and delivering customer-centric service, we help you elaborate your beauty of life. Want to come with us?
Reporting to the Training Manager, the leader of the training team, the role will facilitate the classroom training and participate to core business strategies. In L’Oréal, retail training has been a core to deliver the best service to our customers, provide rich product training and soft skills for our frontline colleagues to drive consumer centrism and business development
If you want to be better, stronger and more, let’s design your path together.
Key Job Accountabilities:
· Deliver the brand values to frontline staff by hand-on classroom training
· Develop new training material & 1 year program planning of training
· Connect brand, products, training & customers to align the brand business strategies
· Build the relationship with frontline advisors to collect feedback and improve
· Provide qualitative & quantitative feedback and collect market intelligence / trend