ジョブファンクション: リテールオペレーション

雇用形態: フルタイム

所在地: Montréal

国/地域: Canada

DEVELOP INTERNAL E-COMMERCE KNOWLEDGE ACROSS LLD TEAM /LUXE DIVISION OMNICHANNEL AMBASSADOR

Create and implement key customer strategies to reach targets and achieve company goals overperforming online business in partnership with Key Accounts Team:

    • Strategic planning of annual Customers roadmap in a JBP approach. Ensuring a long-term investment aligned with retailers priorities.
    • Propose with prioritization mindset the right key battles to tackle game changers for the best contribution to the growth
    • Work cross functionally to ensure plan delivery : A&P, Coop investment management. Facilitate the building of strong Top To Top relationship.
    • Animate sales team with a cross KPI’s scorecard to communicate performances
    • Ensure alignment & integration of Brands team into the customers sales team and be able to influence the development of initiatives concepts.

EXECUTE BEST-IN-CLASS  E-MERCHANDISING

    • Execute brand’s online e-retail calendar
    • Propose e-merchandising action focus on the e-commerce conversion equation
    • Manage best in class onsite content with marketing teams consultation
    • Own the “Share of visibility” roadmap and KPI’S. Improving SEO Content, share of search, share of voice …
    • Follow up the retailer technical roadmap for taking opportunities : AB testing …
  • ALIGN & EXECUTE E-RETAIL MEDIA PLAN IN AN OMNICHANNEL & CONSUMER CENTRIC WAY
    • Ensuring E-retail media plan is complementary part of the media plan
    • Own, analyse and communicate the e-retail media plan at a division level
    • Work hand in hand with Agency planners to ensure of the consistency of the results in a ROI logic
    • Build an internal expertise regarding touchpoints, assets, to upgrade strategic decision
  •  SKILLS
    • Ecommerce with 2-3 years experience executing or coordinating a brand online.
    • Deep understanding of Ecom landscape
    • Be customer centrics & business oriented
    • Project management and coordination in a complex environment with multiple stakeholders.
    • Passion for achievement, Integrity and drive with a strong desire to make things happen
    • Good knowledges of dealing with ambiguities
    • Strong internal and external network capabilities with inter-functional leadership skills and ability to manage and educate upwards the senior management Team
    • Synthetic thinking, zooming out from deep dive to strategic vision
    • Strong analytics capacities and insights generation (numbers turned into actions)
    • Detail-oriented
    • Well prioritization skills
L'Oreal is an equal opportunity employer