ジョブファンクション: オペレーションズ

雇用形態: フルタイム

所在地: Brussels

国/地域: Belgium



MY ROLE : 

Manage the implementation of the Credit policy in order to ensure the control of financial risks and the optimization of financial flows

I AM RESPONSIBLE FOR : 

Proactively contributing to the implementation of the Credit policy
Doing financial analysis prior to the opening of a customer account
Managing the block orders in case of unpaid bills, customer default and bad debts
Targeting the cash collection and risks management objectives in order to allocate corresponding means in accordance with the Credit policy
Collaborating with the Credit Insurance for the negotiation and renewal of the credit limits, propose and follow alternative solutions in accordance with the Direction
Enforcing fixed and harmonized payment deadlines and define the stimulus policy
Following the key indicators (+ budget & trends)
Animating problems related to customer credit in connection with Customer Service, Sales, Finance, and follow up action plans
Modernizing the payment methods

KPIs:

Credit exposure
Overdue
Insured/uninsured amounts
Number of blocked orders for credit reasons

MY DELIVERABLES:

Posting, matching, dunning, cash collection, order release, risk analysis
Answer to questions/requests of customers
Improving KPI’s (see above)

I HAVE IN DEPTH KNOWLEDGE OF:

SAP
Credit Care best practices and Credit policy
Communication skills (getting into customer’s shoes)

PEOPLE I WORK CLOSELY WITH:

Customers
Customer Service
Sales, Finance

MY COMPETENCIES:

Customer oriented
Controls risks, operates responsibly and acts proactively
Operational excellence and agility
FR or NL and ENG (ideally trilingual)
Pioneering spirit


L’Oréal would like her personnel to represent the diversity of the Belgian society. We welcome everyone regardless of origin, gender, age, sexual orientation, philosophical or political conviction, disability, etc.