As a big leading multinational company, we are pushing boundaries in the world of traditional and digital strategies with a spark for genuine creativity. There are no two days alike and that's what gets us excited every morning. That means working here is challenging, invigorating, and rewarding. We are one group, but with many opportunities. Join us and became a part of a group of 158 nationalities speaking 58 different languages through 140 countries! Having 36 iconic international brands in our Group portfolio makes your adventure limitless!
Join our successful team in L'Oréal Adria and apply for :
Community Manager (m/f)
Based in Zagreb
Our Community Manager will plan, develop, design and manage social interactions across Brands digital channels to increase brand exposure and strengthen brand image.
Your impact in this role:
Responsible for advocating a brand on social networks
In accordance with the Brand’s image, select the best platforms for social media presence, i.e. Facebook, Instagram, etc.
In collaboration with Marketing, assist with the creation and presentation of Social Media strategy and integrated marketing campaigns based on customer social media analytical data
Plan and manage the brand online social activity / Strategy for following channels:
Newsletters (content + recruitment) – own and retailer’s
Facebook pages (content + recruitment) – own and retailer’s
Keep up to date on social media trends and best practices educating internal and external stakeholders
Interact with consumers in social media channels using social media management software and related tools
Monitor, maintain and strengthen consistent online brand identity
Work cross-functionally to develop appropriate content, if required
Produce social media listening and engagement reports for internal and external teams to fuel insight development
Summarize insights and conversations to create actionable, operational reports that lead to optimization and efficiency in performance
Analyze and report on social community trending (pre and post) promotional launches to key internal stakeholders to ensure optimal customer satisfaction
Our ideal candidate:
Passionate about social media
Has University degree
2-3 years of previous experience in similar positions
Highly developed communication skills, especially written
Excellent interpersonal and organizational skills with positive attitude
Good listener, able to express empathy
Proactive and goal oriented
Knowledge of Photoshop (cropping pictures, adjusting font etc.) is an advantage
Eager to learn and curious
Speaks English fluently
WHAT WE CAN OFFER YOU?
Local, regional or international career and development opportunities.
Amazing learning experience and support from our experts.
Learning the company culture, acquiring professional and technical skills, sharing experience and gaining expertise that are key to set you on the track to success and vital to L’Oréal growth.
Passion, innovation, entrepreneurial spirit, open-mindedness, quest for excellence and responsibility are in L'Oréal's genetic code.
If you are ready for this challenge apply with CV and cover letter in English on the following link:
latest by 10th of May 2019!
Only short listed candidates will be contacted.
All applications will be treated in the strictest confidentiality.