Director, Business Intelligence

Job Title Director- Business Analytics

Division: Professional Products Division

Location: Hudson Yards, NY

Reports To: SVP- Business Intelligence

Who We Are: 

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L’Oréal Professional Products, our mission is to support hairdressers and develop the hair industry sustainably, and lead the digital transformation of our industry with a customer-centric approach. Our brands portfolio includes L’Oréal Professionnel, Kerastase, Redken, Matrix, and Pureology. 

What You Will Do:

The Director of Business Intelligence is responsible for managing the quality and collection of data, synthesizing metrics and providing insights on current brand sales performance and potential market development, supporting the business decisions made by Senior Management.  This role requires experience leading cross- functional projects and the ability to work closely with Senior Management to clarify and interpret vast amounts of data.

• Control/manage reporting/analytics of national salon census data and related targeted salon activities. Effectively work cross-functionally with Sales and Education teams to deliver business-building objectives.
• Interface with Brand Sales, Marketing and Demand Planning teams to dimension all new product launches, promotions and events including target audience and full potential analysis.
• Provide ROI analysis of commercial sales activities and brand initiatives, including the measurement of education classes / shows and other tactical events such as brand blitzes
• Review market data to develop potential target list by market for new product launches and brand extensions using CRM analytics to identify existing and incremental sales targeted accounts.
• Evaluate Sales goals (KPI’s/Conquests, etc.) and assist in the review and analysis of territory performance.
• Review sales trending reporting to determine market potential and market degradation; provide Senior Management and RVP’s with recommended tactics.
• Conduct research to provide competitive data and analyze those findings for Senior Management to help SalonCentric maintain a competitive advantage.
• Other duties and tasks as assigned by management.

What We Are Looking For:

Required Qualifications:

• Bachelor’s Degree in Business, Marketing or related field required
• Minimum of 7+ years of related experience in analytics and/or reporting
• Proven managerial experience
• Expert-level abilities in Excel required, including proficiency in PowerPivot. High level of comfort with a wide range of business technologies such as PowerBI, Tableau.
• Strong project management skills
• Excellent knowledge of sales and business processes
• Strong verbal and written communication skills, including strong presentation ability
• Strong business acumen, management, analytical and problem solving skills
• Ability to adapt schedule to accommodate necessary deadlines and ad hoc reporting requirements.

• Preferred Qualifications:

• Capacity to understand and follow fair trade and confidentiality policies applicable to data compilation and reporting.

What’s In It For You:

• Salary Range: $140,100,00.00-$203,200.00
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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