所在地: New York, NY
国/地域: United States
Hudson Yards, New York NY (not remote)
Position: Director, eRetail Acceleration
The Director, eRetail Acceleration will be responsible for developing and driving indirect eCommerce strategy across L’Oreal USA brands. This role will provide leadership and direction to brands on all aspects of eCommerce; effectively managing capabilities & vision, performance tools & dashboards, vendors and best-in- class strategies for L'Oreal USA (LUSA). The Director, eRetail Acceleration must be a self-starter who can work well across multiple teams and stakeholders. This role requires strong communication and presentation skills, comfort with analyzing data, and ability to manage competing priorities. The ideal candidate has progressive ecommerce experience with a CPG/beauty brand or large omnichannel retailer.
Provide strategic guidance, vision & and best practices to brands across key eRetail customers
Drive innovation for unique LUSA point of view in eCommerce business and channel development
Establishes and maintains channel KPIs, centralized reporting and automation of data.
Manage digital shelf tool stack
Assessing the business to ensure fundamentals are met across divisions, with focus on eRetail channels including Sephora, Ulta, Walmart, Target, Macys.
Provide eCommerce point of view on key topics, facilitate thought leadership and sharing
Lead solution-oriented feedback sessions with internal stakeholders to identify channel blockers and pain-points across ecommerce and supporting functions such as supply chain, technology, media, etc
Create high visibility presentations with industry insights and best practice frameworks
Partner with Divisional and Global counterparts on identifying pilot opportunities for eCommerce growth. Manage execution of pilot programs.
Synthesize eCommerce performance results around peak moments
Understand competitive landscape and white space opportunities
Bachelor’s degree and interest in the beauty industry
7 to 10 years of progressive experience managing high volume business-to-consumer eCommerce
Ability to partner with internal and external groups to implement new tools and services across the group
Ability to partner with internal groups to drive adoption of best in class strategies
Familiar with executive level reporting and communication to drive LUSA level insights
Able to clearly communicate eCommerce concepts to an audience with a wide variation in eCommerce experience
Attention to detail, and creativity in problem-solving
Full omni-channel mentality, customer-centric background
Exceptional oral, written, and interpersonal communication/presentation skills
Thorough understanding of how to navigate complex digital tech stacks
Strong analytical skills
Strong organizational and follow-up skills
Ability to work independently within a rigorous deadline schedule
Ability to function in a fast-paced, rapidly changing environment
Proficiency in Microsoft Office, PowerPoint
Data Science skills a plus