ジョブファンクション:

雇用形態: フルタイム

所在地: Guaynabo, PR

国/地域: United States

POSITION SUMMARY
In partnership with sales and brand education team, develop and revise all Luxury brand education programs and support tools. Train, develop, source, and hire counter personnel/beauty advisors. Also, perform tasks related to in-store seasonal planning and execution for IDC, IT Cosmetics, Urban Decay, Giorgio Armani Cosmetics (GAC) and YSL Beauty (YSLB), Kiehl’s and all Luxe fragrances. Establishes a leadership and supporting role to drive demo development in liaison with the Caribe Retail Sales Manager, to guarantee efforts are aligned and respond to a long-term development plan with store personnel. The position will report to the Luxe Division Director.

KEY JOB RESPONSIBILITIES

      1. Provide division specific on-boarding support for all Luxe brands: Lancôme, ITC, Urban Decay, Giorgio Armani Beauty, YSL Beauty, IDC and Kiehl’s.
Identify skill development needs and opportunities across an assigned area of curriculum
2. Follow the Meets program guidelines, comply with deadlines and report results quarterly and annually to the Luxe team
3. Where necessary, coordinate with outside resources to address specific team training needs. 
4. Consistently source and interview candidates. Assure we have the best talent at all counters through systematic talent assessment. Train, hire and source counter personnel/beauty advisors. Assure store coverage for Lancôme, IDC, IT Cosmetics, GAC, YSLB and Urban Decay and Kiehl’s thru effective partnership with recruitment agencies
5. Coordinate/schedule freelancers. Maintain personnel expense control.
6. Conduct analysis and provide recommendations for new or updated programs.
7. Maintain awareness of latest trends and how they can be applied to the brand’s education initiatives.
8. Develops and motivate all counter personnel and freelancers through education programs and e-Learning training programs.
9. Coach counter personnel/beauty advisors on how to maximize productivity according to client scorecard. 

       10. Provide training reinforcement after the team or individual has been trained

       11. Act as a liaison with Division Team on incentive needs.
12. Monitor counter quality and merchandising standards, including visuals, cleanliness, and other needs.
13. Responsible for Bella 365 program.
14. Complies with all Company policies and procedures, including but not limited to employee manual, ethical standards, health, safety, and security procedures.
15. Perform any other job-related duties as required or that may arise in the future.


FORMAL REQUIREMENTS
  • Experience: Minimum five (5) years of experience in a corporate training role and/or sales/education position in the field is required.
  • Education: Bachelor’s Degree in Business Administration or related discipline, or equivalent combination of education and experience is required.
  • Licenses and/or Certifications: Valid Puerto Rico Driver's License
  • Languages: Fully Bilingual: English and Spanish
  • Travel: May required travel of about 15% of the time to attend business meetings and/or conduct field visits. 
  • Systems: Proficient in Microsoft Office programs (Excel-Intermediate, Word, Power Point, Outlook) and business applications.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essentials functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this job, the employee spends specific time in the following physical activities:

    • Stand: Under 1/3 to 2/3
    • Walk: Under 1/3 to 2/3
    • Sit: Over 2/3
    • Talk or hear: Over 2/3
    • Walk up and down a flight of ladder: None

Also, the employee lifts specific weight following safety guidelines and policies established by the Company.

    • Lift up to 10 pounds: Under 1/3
    • Lift up to 25 pounds: None
    • Lift up to 50 pounds: None

Work Environment: The work environment characteristics described here are representative of those that the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed mostly at interior / office environment involving sedentary work. Some work at exterior environment is required, involving walking and car driving activities while conducting trade visits. 

Technical and or Functional Skills
  • Communicates clearly and concisely in English / Spanish orally and written. Listens and communicates effectively, actively networks.
  • Strong judgment and decision-making skills are essential. Manages reasons from multiple perspectives.
  • Must be able to work in a fast-paced dynamic environment, and with a high degree of professionalism.
  • Must be comfortable in an environment of changing technologies and processes and demonstrate flexibility in adjusting to new ways of working.
  • Demonstrated track record of primary goal achievement, attention to detail and high level of motivation.
  • Must possess strong presentation and organizational skills.
  • Ability to operate independently, with little supervision.
  • Analytical in approach to identifying opportunities.
  • Strong persuasion and negotiation skills.
  • Strong teamwork skills with the ability to collaborate on projects involving other functions.
  • Demonstrated respect, develops others, and enriches team dynamics.
  • Conveys energy, focuses on results, acts with integrity.
  • Shows curiosity, imagines creative solutions, promotes team creativity.
  • Takes initiative, focuses on customers, improves business performance, develops a vision.
  • Focuses on quality, builds knowledge of the beauty business, understands beauty.
EFFECTIVENESS COMPETENCIES

·      Ambition

Desired level: Think big and ahead, set high ambition for oneself and for the company, and pushes oneself and others to do the extra mile to achieve exceptional performance.

·      Resilience

Desired level: Leverage an ownership mindset, sense of purpose and personal values to persist and sustain energy to bounce back. 

·      Empathy

Desired level: Actively listens, understands and respects emotions, and creates genuine and trustful relationships with a wide network of diverse people.

·      Judgement

Desired level: Balance intuition and analysis to cut through complexity and take sound decisions.

·      Learning Agility

       Desired level: Learn constantly by showing openness & curiosity, and the courage to step outside of comfort zone


L'OREAL LEADERSHIP COMPETENCIES

·      Innovator

Desired level: Builds knowledge on consumer. Seeks quality and excellence. Shows curiosity and imagines creative solutions.

·     Strategist

Desired level: Reasons from multiple perspectives. Integrates sustainability in his/her work. Conveys energy.

·      Entrepreneur

Desired level: Takes initiative with courage and transparency. Delivers results with integrity. Demonstrates responsiveness to internal and external customers.

·      Integrator

Desired level: Listens and communicates effectively. Develops co-operative relationships. Actively networks.

·      People Developer

       Desired level: Treats all individuals in a respectful and consistent manner. Recognizes and leverages diverse backgrounds. Takes charge of own development and fosters learning.


 *Ask us about our flexibility programs.


We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [email protected]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.