Data Program Owner (DPO)

The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 35 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 50% since 2005.

L’Oreal has a long history rooted in Responsibility, with L’Oreal for the Future program launched in 2020, we have a taken on an even greater responsibility and believe that companies can be part of the solution to the environment challenges the world is facing. 

With our business model transforming towards O+O, digital transformation is one of the key business drivers. Given the business dynamics and complexities, having the right hold on business data is super critical. There is significant opportunity to develop enterprise-wide solutions for complex data to derive insights, improve decision making and automate processes. 

In our journey, we are looking for talented individuals who can lead us on this mission.

Would you like to be a part of the adventure?

We have an opportunity for the position of Data Program Owner (DPO).

This role requires a highly organized and experienced individual to lead and manage complex data-centric programs, incorporating strong change management principles and process analysis capabilities. The Data Program Owner will oversee all aspects of data initiatives, from inception to completion, ensuring projects are delivered on time, within budget, and meet business objectives. This role requires a deep understanding of data management best practices, change management methodologies, and process optimization techniques. The successful candidate will be a strong communicator, collaborator, and problem-solver with the ability to navigate complex organizational structures and influence stakeholders at all levels.

The location of the job will be Mumbai and prior experience in a leadership position in a data organisation is mandatory.

Key Job Responsibilities:

• Program Management:
  1. Define program scope, objectives, and key performance indicators (KPIs).
  2. Track progress against project plans and report on status to stakeholders.
  3. Proactively identify and resolve project roadblocks and dependencies.
  4. Develop and manage comprehensive project plans, including timelines, budgets, resource allocation, and risk mitigation strategies.
  5. Manage cross-functional teams and ensure effective communication and collaboration.
• Process Analysis & Automation:
  1. Analyze existing data processes to identify inefficiencies and areas ripe for automation.
  2. Develop and implement process improvements to optimize data quality, efficiency, and accessibility, leveraging automation wherever possible.
  3. Document current and future-state data processes, creating process flow diagrams that reflect automation integration.
  4. Collaborate with technical teams to implement and integrate automation solutions. Collaborate with Analytics product owners, data architects, engineers, and analysts to ensure data quality and integrity.
  5. Contribute to the development and implementation of data governance frameworks.
  6. Stay up-to-date on industry best practices in data management and change management.
  7. Expert on Data & Analytics product implementation, tool and technologies 

• Change Management:
  1. Develop and implement change management strategies to ensure successful adoption of new data initiatives.
  2. Conduct stakeholder analysis and identify potential resistance points.
  3. Develop communication and training plans to address stakeholder concerns and build buy-in.
  4. Monitor and evaluate the effectiveness of change management initiatives.

• Stakeholder Management:
  1. Build and maintain strong relationships with key stakeholders across the organization.
  2. Effectively communicate project updates and address stakeholder concerns.
  3. Influence stakeholders to support data initiatives and drive adoption.

Profile & Experience: 

• Masters in Management, computer Science, Technology 
• 9-12  years of experience in data program management, including experience with change management and process analysis, with a demonstrated focus on automation and process improvement 
• Proven track record of successfully delivering complex data projects on time and within budget.
• Strong understanding of data management best practices and data governance principles.
• Experience with change management methodologies (e.g., Prosci, ADKAR), Agile management tools 
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving skills.
• Proficiency in project management tools (e.g., Microsoft Project, Jira).
• Experience in the cosmetics or beauty industry is a plus (if applicable).

Physical Demands (e.g. % travel):

L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.