ジョブファンクション: インフォメーション システム(IS)

雇用形態: フルタイム

所在地: ILE DE FRANCE (except Paris)

国: France

Organization :


L’Oréal is present in 140 countries on five continents. For more than a century, L’Oréal has devoted itself solely to one business: beauty; it is now the industry world leader with €25, 84 billion consolidated sales (in 2016).


The group's mission is to provide the best in cosmetics innovation to women and men around the world with respect for their diversity. Our ambition for the coming years is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires. To achieve this ambition, L’Oréal can rely on the support of a performing IT team.


Responsibilities:


Responsible for the availability and performance of L’Oréal group’s internet and mobile sites for 3 divisions, recommend the best infrastructure choices, manage internal teams and hosting vendors partners, and make sure we monitor and meet our group infrastructure performance targets.

 


Tasks:

  • Liaising with the development, operations, network and database teams and driving ticket resolution, RCAs and SLAs with these organizations
  • Managing a group of Site Reliability Engineers and the team's day to day operations, all quarterly reviews and evaluations
  • Providing weekly quality reviews for team and weekly status report showing metrics
  • Execute periodic testing of disaster recovery capabilities
  • Identifying areas for improvement
  • Make recommendations to integrate new custom/brand and cloud software, coordinates installation and supports operations
  • Define and lead change in core operational processes - incident and problem management, capacity/availability management, change/release management, asset/configuration management, and service management design
  • Coordinate installation and build of environments, assist in developing system requirements, as well as managing the backup and recovery solution
  • Plan, implement and maintain reliable, scalable, and efficient cloud systems
  • Provide strategic direction for IT Infrastructure and End User support
  • Partner closely with internal and outsourced vendors to manage our operations for servers/platforms, networks, and security
  • Plan and execute on continual iterative improvement
  • Monitor and analyze cloud infrastructure utilization, ensuring proper performance tuning and guaranteeing appropriate service levels to our members and team members
  • Ensure that all systems and processes adhere to internal audit controls and business requirements
  • Manage update and refresh cycle on all platforms
  • Oversee all IT infrastructure projects
  • Experience developing and managing a budget, managing assets, and negotiating with vendors.
  • Responsible for leading a team of managers and supervisors that support l’Oréal infrastructure (Private and public Cloud)
  • Provide basic knowledge in troubleshooting issues.

Experience:

  • 7+ years of IT experience; 5+ years in leadership role with increasing responsibilities in IT infrastructure as an individual contributor
  • 3+ years’ experience managing a team of support or operations engineers
  • Comprehensive background covering network architectures, server architectures, telecommunications, and operations
  • Proven leadership skills

 

Required Skills:

  • Experience in SaaS, PaaS, and IaaS
  • Experienced in Agile and DevOps
  • Experienced and expertise in MS technologies, such as: .Net, SQL Server, Windows, Azure PaaS and IaaS, data storage and backups
  • In depth experience in using and deploy solutions through Amazon Web Services and Microsoft Azure clouds


Desired skills:


  • Understanding of business continuity, fault tolerant design, and fail-over architecture
  • Automation of production monitoring
  • Experience with configuration management systems
  • Experience writing scripts
  • Strong experience working as part of a team collaborating on problem resolution

Would be appreciated also:

  • a good ability to communicate technical concepts, findings & recommendations
  • ability to organize work into actionable plans, projects and committed time frames
  • ability to manage the effort, communicate status and mitigate risks & issues