ジョブファンクション: リテールオペレーション

雇用形態: フルタイム

所在地: Bucharest

国/地域: Romania

From Haute Couture to designer beauty, the Giorgio Armani signature is comprised of essential pieces made from exceptional materials, and the belief that beauty and practicality enrich each other.

Giorgio Armani fragrances are constructed around a simple fragrance concept, interpreting the world’s most precious ingredients through the creative imagination of the most talented perfumers. Some celebrate nature, like the mythical Acqua di Giò, and its feminine counterpart, Acqua di Gioia; while Code Man and Woman explore the always fascinating territory of seduction. The brand’s latest launch, Sὶ, is the revelation of sophisticated Armani femininity. But it is through the exceptional expertise of the Armani/Privé collection that the designer finds his most “couture” expression.

Giorgio Armani makeup is meticulously developed and widely acclaimed by makeup artists worldwide for its constant innovation and has emerged as the undisputed master of color. Giorgio Armani is a must in foundation, with products such as the uncontestable Face Fabric and the revolutionary Maestro Fusion Makeup. From Crema Nera Extrema to Armani Prima, Giorgio Armani’s range of skin treatments uses the best of scientific research to capture the power of nature. Simplicity with attention to detail is the key to the designer’s very personal vision of sublime beauty; unique textures highlighting a final signature.

Requirements:

- Previous experience in a similar role and/or services field

- Advanced English is necessary

- Good communication and interpersonal skills

- Capacity to work autonomously with a self-driven attitude and strong problem-solving skills

- Strong operational skills in a customer-service environment

- High sense of luxury brand image and sophistication

- Young, edgy, luxury attitude, empowering customers to explore the Giorgio Armani universe

- Listen and act with empathy, stir emotions, share with heart, be warm and approachable

- Playful experimenting with customers

- Convey Giorgio Armani attitude

- Make-up skills are mandatory

- Capable of telling compelling brand stories

- Dare to express color, inspire customers to adopt a Giorgio Armani signature look.

Responsibilities:

- Advise customer on Giorgio Armani makeup and fragrance

- Ensures all customers receive the highest level of service and unforgettable experience in store

- Handles customer feedback and communicates relevant information to Store Management

- Recruit and loyalize customers

- Propose to the customer make-up and skincare services in store

- Demonstrates a sense of urgency in completing all necessary steps of customer transactions

- Make cross and link sales, between categories

- Explain and show to the customer make-up / skincare techniques

- Connects with customers by asking open-ended questions to assess customer needs and make relevant and personalized product suggestions.

- Creates long-term relationships with customers and nurtures repeat business

- Achieves or exceeds Store Sales Plan

- Track personal productivity and be aware of own performance to goals

- Ensures proper cleanliness and hygiene of all work areas at all times

- Partners with Store Management to ensure all Visuals and Merchandising are current and arranged for maximum customer appeal

- Responsible for assisting with inventory counts as necessary