国: South Africa
Key job accountabilities:
To assist the Online/ Digital and Ecommerce Manager implement the Digital Development and strategy for their relevant department, assist in maximizing the integration of digital into our practices, assist in identifying and enhancing business development opportunities. Ensure marketing, communication and commercial converge towards developing the consumer experience, satisfaction and loyalty.
o Create reports on our competition and the market on a regular basis.
o Coordinate all Social media management: Create, develop, and manage communities.
o Create Social Media Calendars alongside the Digital Manager
o Customer data, relationship and service management
o Coordinate Reports and Presentation, and the data there of
o Write call reports post meetings and share with the teams
o Assist with the Testing, snagging and quality control on all projects
o Prepare and Chase of PO numbers, and supply to account departments for billing
o Assist in coordinating all online marketing activities for the brands
o Assist with CRM administration
o Assist with PR administration
o Continuously assess performance of online systems and highlight and motivate reengineering with the aim of optimizing performance and reducing costs
o Coordinate so that all departments working collectively to ensure the project is delivered on time
o Create regular reports for Online Retailer Commerce and assist in Coordinating Retailer Activities with the relevant stakeholders.
Technical & Professional competencies required:
o Time Management
o A hands-on and professional approach
o Ability to interact with various stakeholders and exchange knowledge
o A rigorous and thorough approach to project planning and execution
o Ability to multi-task across multiple-projects and brands
o Extensive use of MS Excel, Word, PowerPoint,
o Ability to think creatively
o Maintaining and improving technical skills and keeping up to date with technological advances in the industry
Education, Knowledge & Experience
o Knowledge of : WordPress, Facebook Applications, Database Management, Coral Draw, Photoshop, , Ecommerce Solutions, Mailchimp.