Key Job Accountabilities
• Receiving and evaluating business users requests and issues
• Establishing and maintaining strong relationships with internal and external stakeholders
• Providing leadership to the service delivery team
• Managing the service delivery schedules
• Understanding business needs and providing the best solution and service possible
Job requirements and qualifications
• Minimum of a Bachelor’s Degree in a related field
• Minimum of 2 years of experience in a similar role preferably in an FMCG or CPG background
• Excellent verbal and written communication skills
• Excellent customer service skills with good understanding of business processes
• Strong leadership skills and growth mindset
• Ability to work well in a team environment
• Strong organizational skills and self starter
Managing finances and budgets. Determining ways to reduce costs without sacrificing customer satisfaction
