雇用形態: フルタイム

所在地: New York, NY

国/地域: USA

Job Title:  Manager, Sales Planning – Lancome D2C

Division: Luxury Products Division

Location:  NY, 10 Hudson Yards, New York, NY 10001

Reports To:  AVP, D2C Merchant – Lancome-usa.com


Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 14 highly aspirational and multi-expert luxury such as Lancôme, Yves Saint Laurent, Giorgio Armani, KIEHL’S, URBAN DECAY, IT COSMETICS and YOUTH TO THE PEOPLE as well as lifestyle and couture brands such as RALPH LAUREN, MAISSON MARGIELA, AZZARO, VALENTINO, PRADA, VIKTOR & ROLF AND MUGLER.

What You Will Do:

The Manager of Sales Planning, Lancôme D2C will be tasked with instilling a data-driven approach to sales planning and forecasting to ensure we meet the needs of our consumer at every touchpoint.  This individual will be the key owner of the sales planning, forecasting and supply chain for Lancôme D2C.  

Job Duties and Accountabilities

  • Manage the end-to-end sales forecasting process for Lancôme D2C, leveraging key KPIs such as Sales revenue, Traffic, Conversion, AOV, unit sell thru, and weeks of supply. 
  • Create, update, and distribute streamlined, clear, and consistent business recaps on a weekly basis, with emphasis on performance drivers and actions taken. Ensure that the latest forecasts and calendar shifts are communicated consistently across the appropriate teams and channels.
  • Leverage KPIs and data to identify, quantify, and communicate business opportunities/risks and corresponding solutions to the D2C Team on a weekly basis. 
  • Build the assortments for all promotional events based on historical performance, available inventory, category priorities, and topline sales plans. 
  • Lead and monitor the inventory process for all LCOM stock, including replenishment product, one-time buys, and clearance inventory. Move the LCOM assortment strategy forward with both Demand Planning and PFS. Set the cadence for deliverables and stakeholder meetings.
  • Proactively partner with D2C leadership, LCOM Team, and Product Marketing teams to ensure that the Brand’s vision is brought to life and consumer’s needs are met. 
  • Ensure seamless ordering and inbound process for launches, samples, gift with purchase, and replenishment product for Lancôme D2C to support events, everyday sales, and national launches. 
  • Consistently identify opportunities for automation and efficiencies across the Luxe D2C planner organization. 
  • Serve as the main liaison between D2C and the Demand Planning team: share the sales plans (weekly/monthly/yearly) and align on the accurate inventory levels by SKU to achieve those plans. 
  • Prepare and present the Supply Chain strategy on behalf of Lancôme D2C
  • Cultivate a deep understanding of the Lancôme consumer, always using data to inform new ideas and business decisions. 


Key Challenges, Issues and Complexity 

  • This individual is creative and analytical.  This person will work closely with the Site Merchant and Lancôme D2C team to develop the in-stock assortment that will enable D2C to meet its financial commitments.  
  • The individual must possess the ability to pivot quickly as this function is in constant evolution and the landscape is changing by the minute.  This person must embody the L’Oréal values of ‘test and learn’ and ‘fail fast’ to learn the dynamics of what makes the D2C business unique.
  • This individual is excited to dig into the data and identify learnings and insights that will help the greater division and its brands identify risks and opportunities while developing strong cross functional relationships.
  • This individual has strong time management skills, with the ability to juggle multiple priorities and meet deadlines in a fast-paced, often-changing environment. This individual is also a proactive problem-solver, with the ability to anticipate obstacles and quickly generate alternate solutions. And finally, this individual is a communicator and collaborator, able to work seamlessly across the Demand Planning and Inventory teams to ensure in-stock is maintained.

What We Are Looking For:

Required Qualifications:

  • College Degree
  • 5+ years of experience in a role focusing on sales planning, forecasting or a similar function; experience with direct-to-consumer businesses is a plus
  • Strong knowledge and skill with Microsoft Excel necessary; knowledge of other MS Office tools a plus
  • Expert knowledge and skill with data, data management, data activation and statistics, particularly as it relates to eCommerce and consumer analytics; experience with Amazon is a plus
  • Strong knowledge and skill with creating projections & detailed forecasts
  • Ability to lead presentations and effectively analyze and translate data into actionable business plans
  • Creative problem solver with the ability to prioritize initiatives and anticipate business needs
  • Strong Project management background to manage the everchanging digital retail landscape and to build a standard best practice across our luxury brands
  • Ability to build effective partnerships and interact successfully with diverse individuals at all levels
  • Sharp analytical and problem-solving skills, with the ability to interpret complex data into actionable insights and optimizations
  • Demonstrated ability to think strategically, innovatively, and creatively using sound business judgment and quantitative skills
  • Proven ability to influence others
  • Ability to prioritize and manage multiple responsibilities with attention to detail
  • Self-motivated, results and solution oriented, strategic thinker
  • Strong time management and prioritization skills 


Preferred Qualifications:

  • Advanced Degrees
  • Relevant Industry Certifications


What’s In It For You:

  • Salary Range: $100,400-$121,550 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
  • Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
  • Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
  • Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
  • Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
  • Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
  • Employee Resource Groups (Think Tanks and Innovation Squads)
  • Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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