Senior Manager, Human Resources

Job title:          Senior Manager, Human Resources 

Department:  Human Resources  

Location:         North Little Rock, Arkansas 

FLSA:                Exempt 

Reports to:      Director, Human Resources 

Who We Are: 

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.  

L’Oréal is a technologically advanced company, which manufactures and supplies over 4.5 billion units annually to the world.  Working in L’Oréal Operations means working in an innovative, challenging, dynamic and diverse environment with the opportunity for cross-functional careers – from conception to consumer – in Manufacturing, Supply Chain and Operational Product Development.  We have 42 factories (12 factories in the Americas). Close to 90% of all our products are manufactured in-house. L’Oréal Operations is committed to continuous improvement, people development, safety, quality and sustainability. 

What You Will Do:

Exciting career opportunity for a dynamic and strategic HR professional within our Consumer Products Division Operations team. This role is based in North Little Rock, AR and offers a pivotal opportunity to shape the people landscape of our Manufacturing operations in Arkansas.

As a strategic HR Business Partner, you will support the charge in driving HR excellence, contributing significantly to our organization's overall performance. This role encompasses a wide spectrum of HR impact, including people strategies, organizational design, performance management, recruitment, training, compensation, compliance with governmental regulations, championing diversity & inclusion, and fostering employee engagement. Your sphere of influence will extend to key leaders and client groups across our organization, necessitating strong collaboration both within the L'Oreal network and within the industry itself.  

Key Job Accountabilities:  

• Strategic Employee Development: You will craft and execute individualized career development plans, leveraging performance appraisals, skills matrices, and training opportunities to drive personal and professional growth for our team members. 
• Succession Planning Excellence: Partnering closely with the management team, you will assess current and future talent needs, proactively developing strategies and plans to ensure we have a robust talent pipeline. Your role involves monitoring and cultivating bench strength, identifying high-potential talent, and overseeing career-pathing and management development initiatives. 
• Enhancing Organizational Effectiveness: You will wield your expertise to influence and adapt our organization to align seamlessly with our business objectives.  
• Strategic Workforce Planning: You will evaluate and present recommendations for structural improvements that align with our business objectives, ensuring that our workforce is agile and responsive to evolving needs. 
• Innovative Retention Strategies: Through analysis, you will identify and champion recommendations for our retention program strategy, ensuring our workforce remains engaged and motivated. 
• Expert Employee Relations: You will provide objective and expert advice and coaching to both employees and management, fostering a culture of trust and collaboration. 
• Total Rewards Management: Collaborating closely with our Total Rewards team, you will assess employee pay levels and plan content to ensure market competitiveness. This includes base salary and bonus plans. 
• HR Policies & Compliance: You will meticulously ensure adherence to state and federal regulations while aligning our practices with Group and Country policies and programs. 
• Cultural Leadership: You will be at the forefront of communicating and nurturing our desired organizational culture, vision, and values. Your role will involve providing training and facilitation as needed to support our cultural objectives. 
• Talent Growth and Performance Management: Drive talent growth and performance management through strategic business partnership, coaching, counseling, and the implementation of performance improvement plans when necessary. 
• Strategic Selection and Hiring: Play a critical role in selecting and hiring for key positions, actively promoting L’Oreal USA Operations as an employer of choice. 
• Integration Expertise: Oversee the integration of all new employees through our FIT (onboarding) program and continually recommend improvements to enhance the employee experience. 
• Productivity and Performance Optimization: Identify and implement strategies to increase productivity and enhance employee performance, contributing to the overall success of our organization. 

What We Are Looking For:

• 6+ years of relevant HR experience, partnering with a business across multiple priorities. Prior experience in Operations HR environment a plus.
• Entrepreneurially spirited; strong work ethic and customer driven 
• Demonstrated leadership, communication (verbal/written), influence, facilitation, organization, analytical and interpersonal skills.  
• Must have a sense of curiosity, urgency and results/service orientation with a high degree of flexibility, adaptability and responsiveness; ability to handle fast pace and operate with ambiguity. 
• Strategic thinking and knowledge of HR best practices and trends (i.e. recruitment strategies, people assessment, career management, etc.). 
• Business acumen with strong knowledge of business objectives, the people aspect of the operation and organization, brand and function, competitors, market trends and consumers; flexibility and adaptability in an evolving business environment 
• Change management with the ability to communicate and mobilize teams through change. 

Your extensive experience and strategic mindset will be instrumental in driving our HR function towards greater impact and effectiveness, aligning HR practices with our business imperatives, and ensuring our organization thrives in a competitive landscape. 

This role requires daily on-site presence with occasional work-from-home flexibility and potential travel to other L’Oreal facilities as needed (up to 15%). This summary describes the general nature of work to be performed and is not an exhaustive list of all responsibilities, duties, and skills required of an incumbent in this position.   

What’s In It for You:

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home) 
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs 

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time. 

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.