ジョブファンクション:

雇用形態: フルタイム

所在地: Grand Rapids, MI

国/地域: United States

SalonCentric, the professional products distribution operation of  L’Oreal USA and the premier distribution partner to the professional salon community in the U.S., has exciting openings for Operations Excellence Analyst on the Operations team at the Distribution Center in Grand Rapids, MI.   

Summary: The Operations Excellence Analyst works closely with internal groups, such as Process Improvement, Operations Management, Inventory Control and Transportation. This role will support distribution center projects and training in order to provide an efficient fulfillment of customer orders per organizational policies and procedures.

 What We Offer

  • A competitive compensation package, including $2.00/hour premium for 2nd shift
  • Medical, Dental & Vision insurance
  • Life & Disability Insurance
  • 3 weeks of Paid Time Off
  • 11 Paid Holidays
  • 12 hours of Paid Time Off to receive COVID vaccination
  • 401K Plan with company match
  • Medical and dependent care flexible savings account
  • Generous employee discount on beauty products
  • Employee assistance plan
  • Potential for growth!

POSITION RESPONSIBILITIES

    • Supports management team, providing recommendations and feedback on change initiatives
  • Establishes and maintains performance metrics to measure operational excellence program success
  • Establishes and maintains process excellence program governance, project reviews, communications, training, certifications, and rewards
  • Participates in the development and implementation of new training programs and may communicate and/or introduce newly improved processes and sequences within the operation
  • Maintains rosters of training progress and certification records and may monitor trainees
  • Verifies records for accuracy, tracks data and ensures databases are updated
  • Completes error research and supports communication to appropriate supervisor/manager to aid in achievement of service/cost objectives
  • Documents departmental procedures and make suggestions for improvements
    • Coordinates learning events and meetings (planning, logistic and administration)
    • Creates program materials (presentations, posters, facilitation guides, etc.)
    • Contributes to and builds partnerships with external vendors/providers/consultants
    • Track Learning budgets and expenses
    • Perform random audits on processes/practices and follow up with supervisor for appropriate employee performance management
    • Researches, recommends and/or communicates other resources for employee improvement as necessary.  Research customer and stores claims and follow up with operations team
    • Develop and/or update administrative processes to make more efficient.  Prepare and submit PO’s and CapEx Requests (CER’s) for review and approval.  Submit all payables for the location and load vendors into SAP.  Assist in team member setup needs (locker control, system access, etc.)
    • Collaborate with external vendors and agencies to coordinate meetings and visit agendas, as well as manage vendor for breakroom food and beverage
  • Performs other duties and tasks as needed upon request such as but not limited to:  Report generation, information flow to other departments/stakeholders and coordination of special projects

POSITION REQUIREMENTS

•    Bachelor’s Degree preferred or equivalent combination of education and experience (2-4 years’ experience)

•    Ability to act independently without direct supervision and support a team to accomplish timely objectives

•    Demonstrated ability to effectively train employees with limited English skills, Bilingual preferred

•    Ability to lead group instruction and training activities

•    Excellent verbal and written communication skills     

•    Has a basic understanding of OSHA and safety regulations

  • Strong computer and analytical skills, SAP knowledge preferred
  • Six Sigma certification preferred 
  • Strong interpersonal skills, displaying patience and adapting to the learning style of the trainee

•    Must be able to wear protective eyewear, footwear, hand protection (gloves) and safety vests

•    Broad knowledge and understanding of warehouse operations preferred

 

SalonCentric is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender (including pregnancy), national origin, age, disability, veteran status, sexual orientation or any other status protected under local, state or federal laws.

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