E-Key Account Manager

As an E-Commerce Key Account Manager (EKAM), you are expected to be an influential negotiator, strategic planner, and insightful analyst who can champion and drive the brand's e-commerce vision, and further Create Beauty That Moves the World. You are expected to manage the following:

Responsibilities: 

• Fosters, manages, and develops long-term business relationships with platforms/online retailers to reach targeted sales revenue and bring about mutual growth
• Augments the brand's online presence
• Spearheads and negotiates annual agreements with pureplay retailers
• Develops comprehensive plans, including KPIs and goals
• Creates individualized plans that consider each platform’s unique market position and potential
• Drives synchronization across various company functions for consistent brand messaging and execution
• Stays abreast of new e-commerce trends and opportunities for business growth
• Translates market research into actionable business strategies
• Oversees specific sales events using insights gained from the platform and from Brand/Marketing
• Amplifies brand visibility and boost sales performance through events
• Scrutinizes e-commerce partners' sales reports to identify strengths, weaknesses, and business opportunities
• Uses data gathered to make informed and strategic decision-making and action plans

Competencies: 

• Strategic Partnership Development, Negotiation, and Cross-functional Collaboration
  1. Has excellent (confident and articulate) communication skills
  2. Inspires strong collaboration within an organization
  3. Builds solid relationships with external partners
  4. Has a vision for long-term partnership
• E-Commerce Expertise and Joint Business Planning
  1. Has comprehensive understanding of the E-Commerce Landscape
     • E-Commerce Platforms
     • Digital Marketing Strategies
     • Customer Journey Optimization
     • Digital Sales Tactics
• Multitasking
  1. Can manage simultaneous projects and meet deadlines
  2. Has superior organizational skills
  3. Has a knack for effective time management
• Business Acumen
  1. Is results-oriented with a proven ability to perform, budget, and manage forecasts
• Initiative
  1. Has a proactive, positive, and innovative mindset that is necessary for identifying opportunities and driving growth
• Analytical Skills for Sales Report Analysis and Market Trend Analysis
  1. Has strong analytical, problem-solving, and project management skills are essential in this role. The ability to interpret complex data and convert it into actionable strategies is key.
• Attention to Detail
  1. An eye for detail and complex processes is crucial as it ensures operational effectiveness and efficiency
• Sales Event (Campaign) Management

Requirements: 

• Has minimum of 3-5 years of experience in e-commerce, sales, or related field
• Has experience in managing key accounts (preferred)
• Holds a Bachelor's degree in Business Administration, Marketing, or related field, a Master's degree or relevant certifications would be a plus
• Proficient in Microsoft Office Suite, e-commerce platforms, project management tools, and data analytics software