E-COMMERCE MANAGER KIEHL'S

LUXURY PRODUCTS DIVISION

Are you a strong e-commerce talent with interesting experience and have a proven track record? Is it your passion to work with the market leader in the world’s largest beauty company? And are you ready to take on responsibility for Kiehl’s e-commerce?  as the first of several steps in your L’Oréal career? Then you must be the star that we are looking for – eCommerce Manager for Kiehls.pl, Luxe!

 We expect that you succeed to:

Oversee the Kiehl’s online sales. Monitor on-line sell-in & sell-out excellence.

Manage eCommerce platform for Kiehls.pl

• Put emphasis on commercial KPIs of Revenue / Transactions / Order Value. Set-up business plans from forecasting, sell-out pacing to product launch
• Create and maintain an online e-business plan according to brand strategy and business priorities (including promotion activations)
• Manage marketing budget to achieve sell-out / conversion goal (collaborate with agency on performance media) - drive Growth, Develop and implement creative solutions to drive and convert more visitors
• Be responsible for site governance and maintenance with support of IT and web mastering team
• Coordinate ongoing system check with IT and DPO department

Monitor and enhance the online sales activity

• Ensure User Experience of the website
• Coordinate and execute newsletter marketing
• Own and manage SEO measurements and monitoring methodologies
• Manage, analyze and draw conclusions on specific ecommerce KPIs (traffic, conversion rate, bounce rate, average basket etc.)
• Enriching e-commerce platforms with content in cooperation with Marketing
• Ensure that all ecommerce activity is consistent with the brand sense of purpose

Achieve excellence through optimization and innovation

• Analyse website performance, traffic sources and conversion to identify the main product gaps an growth opportunities

Manage Competitive, market and best practices intelligence

• Analyze digital role in the consumer path to purchase & consumer online searches
• Collect and connect working knowledge on the e-retailers
• Share and utilize best practices from other countries and markets

You’re the perfect match if:

You have 3 years of experience in E-Commerce within fast-paced companies. You have passion for understanding the needs of consumer; ability to interpret them and propose creative, innovative solution to meet these needs, but also:

• Have proven track of records in boosting brand’s performance in e-commerce
• Great proficiency in e-commerce, digital and CRM tools
• Familiar with Google Analytics, e-commerce platforms and CMS
• Preferred – familiar with Jira or equivalent system
• Ability to use analytical and measurement e-com / digital tools
• Strong planning, project management skills and commercial way of thinking
• Networking and proactive mindset
• Consumer centric approach
• Fluency in English
• Have passion for beauty and natural curiosity for skin care

We offer:

• Friendly and dynamic work atmosphere in diverse environment of the market beauty leader
• Plenty of opportunities to grow – cross-divisionally and functionally
• Rich e-Learning package
• New Activity Based Working office in the heart of the city as of 2019
• Attractive benefit package including: sports card, private health care, life insurance, pension package and internal boutique with a discount, product allocations
• Annual bonus system
• Community engaged in Sports and CSR activities

We are open to candidates with disabilities.