Job objectives:
Based on the business demands: he/ she plans, organizes, manages, and follows up internal/external resources to deliver a project/ program within the defined standards, budget, deadlines, and quality requirements.Job description:
- Acts as a proactive business partner, develops business relationships acting as the SPOC (Single Point of Contact) on a project/ program
- Participates in the definition of the business case, cost model and overall objectives for the project/ program
- Defines and monitors the project/ program plan, budget, KPIs and metrics, activities, methodologies, resources, and responsibilities' allocation (internal/ external)
- Coordinates and integrates the different contents and deliverables to ensure the overall consistency and coherence of the designed solution
- Prepares the project/program delivery and the knowledge transfer for RUN (Business as Usual services) in close collaboration with the operating/ service delivery teams
- Defines the implementation strategy of the program/project and supervises the change management activities including
- training, user support and communication
- Defines and organizes project/ program steering activities, advises and reviews overall plan and status of the project/ program routinely
- Tracks project/ program risks and decides on corrective measures and/ or any trade-offs needed to achieve objectives and minimize delays and costs
- Manages the allocated internal/ external resources including third parties’ activities (incl. vendor partners)
- Ensures the development of expertise and know how in his/ her field of responsibility
Preferred profile/ skills:
