ジョブファンクション: 人事本部（ヒューマンリソーシス）
雇用形態: フルタイム
所在地: Berkeley Heights, NJ
国/地域: United States
Job Title: Senior Manager - HR Transformation (Operations)
Function: Human Resources
Division: Operations
Location: Berkeley Heights, NJ
Job Summary:
The Change Management Lead is responsible for the people side of the L’Oréal USA’s Operations transformation which includes an upgrade to new HR systems as well as overall ways of working across all Operations Business. The focus is on changes and associated impacts to business processes, systems and technology, organization structure, culture and behavior.
Leveraging the approach and lessons learned from other countries, this position will play a key role in managing the change related aspects of the transformation in Operations (Plants/DCs). Partnering with the global Operations OneHR Lead, U.S. Operations HR Teams and U.S. OneHR Core Team for the systems implementation, the Change Management Lead will create, adapt and execute the Change Management strategy and implementation plan that enables the realization of the program/project outcomes, while managing to scope and schedule. This will include, but is not limited to applying a proactive, flexible, and practical approach to manage the people, process, and technology changes.Key Responsibilities:
Partner with U.S. OneHR Change lead to ensure consistency of tool roll out (i.e. messaging, tool updates, training etc.)
Execute and, as needed, evolve the established change management strategy and integrated implementation plan to meet needs of the Manufacturing Plants and Distribution
Coordinate across various functions such as Learning, Communications, OneHR Core Team, and IT to develop and implement solutions
Work with IT to identify technological solutions that will work for each site (ie HR Kiosks, Laptops, systems access, email addresses, mobile scoping, etc)
Build relationships at all levels of the organization to facilitate collaboration across business departments and functions
As the transformation progresses, partner with the L’USA OneHR Change Lead to update the change impact assessment to identify how process, role and technology changes impact all stakeholders and maintain the stakeholder analysis
Prepare and facilitate Change Management meetings to review and update integrated implementation plans and work on specific change deliverables
Report Change Management activities on Transformation Program level and ensure their integration into the overall project plan
Facilitate all communications and events to employees
Conduct regular lessons learned and develop plans for sustainability
Prepare change management presentations for Steering Committee, Change Management Updates, etc.
Participate in weekly U.S. OneHR Team meetings
Maintain Change Management KPI dashboard, evaluate metrics and present findings with actions plan
Job Requirements:
B.S./B.A. degree in Supply Chain, Business Administration, Organizational Development or a related field
Minimum of 5-7 years of project / program management experience, preferably in large-scale programs with technology deployment and organization change aspects
Aptitude for addressing the people side of process, role and system changes, helping all levels of employees through the various stages of the change curve
High degree of executive maturity to be able to influence others
Strong communication (verbal/written), negotiation, presentation, facilitation organization and interpersonal skills
Must have a sense of urgency and results/service orientation with a high degree of flexibility, adaptability and responsiveness; ability to handle fast pace, multi-task and operate with ambiguity
Ability to work with a minimal level of supervision and must have sound judgment and discretion handling sensitive human resources issues
Experience in a global organization is an asset
Experience in operations is a must
20-30% travel as needed, with majority within NY/NJ area
