Ecommerce Manager, Travel Retail Asia Pacific

Mission: The Ecommerce channel is a key growth driver to our business. As the Ecommerce Manager, you will be the Ecommerce expert and project manager for one of our strategic markets - Korea, working closely with the market captain teams and key retailers to increase our digital presence and gain share-of-voice in customer touchpoints. 

What you’ll do: 

• Work closely with commercial teams (market captains, key account managers, area managers) to drive Ecommerce growth plans with retailers to secure brand exposure and increase acquisition and conversions

• Manage retailers’ e-platform fundamentals, investments and development, optimization, merchandising and performance partnership with Brand Marketing teams and Corporate Digital team

• Analyze the performance on e-retailer sites; activate the right business drivers by analyzing e-retailers banner performance, KPIs, ROI etc and provide insights to commercial and brand teams

• Orchestrate market‐specific promotions and commercial initiatives with Area Managers

and go‐to‐market strategy to drive Ecommerce channel sales

• Be the project owner to coordinate all Ecommerce initiatives and ensure quality control between internal stakeholders, agencies and retailers 

• Build and maintain business relationship with key retailers to enhance long-term partnership, drive content negotiations and revenue 

• Ensure best practice of digital marketing activities are executed on retailer platforms

• Partner with corporate digital team to drive CRM and O+O strategies and initiatives

Who we are looking for: 

• 5+ years of experience in driving Ecommerce projects and performance analytics 

• Experience in key account management and business development is a plus 

• Excellent communicator with strong interpersonal and stakeholder management skillsets 

• Analytical with data driven mindset; strong ability to connect data to business drivers and provide insights 

• Willing to roll up your sleeves and at the same time to have a strategic mindset to drive online channels with retailers