A/ Main responsibilities:
1. Inbound:
- Maximize online sales opportunity by ensuring good ATP% for each store through periodic stock monitoring, especially during campaigns.
- Manage platform inventory, replenishment calendar and supply parameters to ensure healthy working inventory across all fulfillment centers. Use smoothly FFM tools.
- Manage supply constraint situation by aligning with all stakeholders on stock allocation and recovery plan.
- Able to maintain the inventory quality by consistent monitoring working closely with Demand Planning, Commercial and Marketing team on Liquidation plan.
- Manage daily, weekly stock reconciliation across fulfilment centers, Order management system and SAP.
- Manage Platform charge reconciliation for Physical distributor and collection costs with actual order execution as well as all claim back to platform.
- Review return and cancellation orders and report trend and risk to impact business.
- Analyses exceptional or sensitive movement to ensure compliance.
- Analyses campaign activities- all the factors impact to our PD cost.
2. Stock & Order management:
- Extract orders and stock data from warehouse platform, OMS & SAP to review order status, return and cancellation orders impact to stock gap.
- Analyses reason of gap and action to prevent this gap.
- Comply to all inventory management guideline and group norm.
- Raise ticket for all the gaps and coordination to all stakeholder to solve all gaps.
B/ Measure of Success & KPIs.
- ATP: > 97%
- Stock value: total 30 days ( Hero: 40 days, Non Hero: 25 days), IQ% > 91%
- Stock movement: <0.5% value
- 100% data accuracy.
C/ Skills and Qualification:
- Strong in experience in VBA, SQL, Power BI tool to simplify data processing and analytics.
- Strong analytical skills for root cause analysis as well as mutual.
- Strong interpersonal skills to work with multiple business partners within and outside the organization to reconcile data.
- Able to work under pressure of short daily deadlines
- Effective communication skills.
- Highly adaptable with a “can-do” attitude
- Attention to details.
- High level of accuracy and responsibility to follow through
- Personality: honest, trust worthy, respectful, sensitivity, flexible, integrity
