About The Role
As the Head of E-commerce for L'Oréal's Consumer Products Division in Vietnam, you will spearhead our digital growth strategy in a market where e-commerce is essential to our success. You are a data-driven leader with a passion for the ever-evolving world of online retail and a proven track record of building high-performing teams.
Key Responsibilities:
- Strategic Leadership:
- Develop and execute a comprehensive e-commerce strategy aligned with the division's overall business objectives, ensuring profitability and sustainable growth.
- Set ambitious yet achievable sales targets and drive the team to consistently exceed them.
- Stay at the forefront of e-commerce trends, monitoring competitor activities, platform advancements, and shifts in consumer behavior.
- Foster a culture of innovation and agility within the e-commerce team, embracing new technologies and approaches.
- Team Management:
- Lead, inspire, and mentor a team of 15 e-commerce professionals, including 4 direct reports, fostering their development and maximizing their potential.
- Create a collaborative and high-performing team environment that values initiative and rewards excellence.
- Collaboration & Stakeholder Management:
- As a key member of the CPD divisional management team, actively contribute to the overall division's culture of entrepreneurship, innovation, resilience, and collaboration.
- Work closely with regional and global e-commerce teams to share best practices, gain insights, and ensure Vietnam remains a recognized leader in e-commerce within the L'Oréal Group.
- Performance & Reporting:
- Establish clear performance metrics and reporting mechanisms to track progress against key performance indicators (KPIs).
- Regularly communicate performance updates and insights to senior management, providing actionable recommendations.
Ideal Candidate Profile:
- Experience & Expertise:
- A minimum of 5 years of proven experience in a senior e-commerce role, ideally within the consumer goods or retail industry.
- Deep understanding of e-commerce business models, digital marketing channels, and online customer acquisition strategies.
- Strong analytical skills with a data-driven approach to decision-making and a solid understanding of e-commerce analytics platforms.
- Leadership & Collaboration:
- Demonstrated ability to lead and motivate high-performing teams in a fast-paced, results-oriented environment.
- Excellent stakeholder management and communication skills, with the ability to influence and build strong relationships at all levels.
- Passion & Drive:
- A genuine enthusiasm for the e-commerce landscape and a commitment to staying ahead of the curve in a rapidly evolving industry.
- An entrepreneurial spirit and a proactive, solution-oriented approach to challenges.
