VP - Retail Excellence

Job Title: Vice President, Retail Excellence

Division: Luxury Products Division

Location:  New York, NY – 10 Hudson Yards

Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, Giorgio Armani, Prada, Kiehl’s, Urban Decay and Youth to the People.

What You Will Do:

To develop and transform the B&M roadmap and strategy across all Luxe brands to deliver ambitious but attainable growth in this critical channel while keeping the consumer and client experience at the core.  

Job Duties and Accountabilities:

•  Develop and revamp our B&M roadmap and retail strategy,  assessing the opportunities and risks involved to accelerate growth
•  Deliver innovative solutions to drive superior results and improve the instore client experience through retail education (selling ceremony, clienteling etc. ) and retail activations (eventing, pop-up animations etc. ) connecting customer data insights to drive traffic and conversion.  
• Define and implement cross functional ways of working needed to successfully deploy and execute retail excellence strategy
•  Lead and develop retail standards and practices, tools, systems and controls to optimize store performance, drive efficiency and control risk.
• Animate the retail community to foster a common vision, shared objectives and accountability for retail initiatives.
• Play a key role in the staffing of retail excellence roles across the division, including freelance management.

What’s In It For You:

• Salary Range: $177-253K
• (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off(Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks(VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities(Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.