Assistant Omni-Channel BA & Retail Development Manager
Take responsibility for monitoring the implementation of retail development projects, capitalize on feedback and share good, Retail Policies & Commercial Contracts practice. (RSM, 7 Step Selling, SRA, Retail Playbook, LUXE transaction policy, Contracts etc.)
Develop, standardize and implement effective retail & BA Operation process :, Temp BA Expert : BA Pre-recruiting Team, retail outlets and shared BAs Temp BA Request Online etc.
Work closely with HPBP on retail BA population (recruiting, onboarding and retention plans). Monitor BA turn over rate,. (New LUXE BA Induction Program, BA & CM Mentoring program)
Bachelor degree or higher
Having knowledge and/or experience in basic Omni-Channels & Omni BA Operation