Assistant Omni-Channel BA & Retail Development Manager

Who are we?

At L’Oréal, there is never a dull day, the beauty lies in the freedom to go beyond with our empowering entrepreneurial culture. We take pride in developing young talents who have the passion and ambition to make an impact in the beauty industry. We currently offer a wide range of career opportunities for undergraduates and fresh graduates across the region.


Join us on our mission to: Create the beauty that moves the world.

Being part of L’Oreal, “Talent” is the core of our business. L’Oreal group’s success is built upon the collaboration of brilliant minds.


You Will

• Take responsibility for monitoring the implementation of retail development projects, capitalize on feedback and share good, Retail Policies & Commercial Contracts practice. (RSM, 7 Step Selling, SRA, Retail Playbook, LUXE transaction policy, Contracts etc.)
• Develop, standardize and implement effective retail & BA Operation process:Temp BA Expert : BA Pre-recruiting Team, retail outlets and shared BAs Temp BA Request Online etc.
• Work closely with HPBP on retail BA population (recruiting, onboarding and retention plans). Monitor BA turnover rate: (New LUXE BA Induction Program, BA & CM Mentoring program)

You Have

• Bachelor’s degree or higher 
• Having knowledge and/or experience in basic Omni-Channels & Omni BA Operation
• Good interpersonal skills, people management
• Systematic and result oriented
• Quick learning in technical and digital tool
• Good in Ms Excel, Powerpoint, Power BI
• Fluent in both written and spoken English

Why us?

We will support you through a tailor-made learning & development journey where you will receive constant career advice to empower you to navigate through and reach the Senior Leadership role of your dreams. Progressive leadership track – opportunities for growth & development.