Função: Digital

Tipo de Emprego: Tempo Integral

Localização: Seoul

País: South Korea

Key job accountability: Develop direct eCommerce strategic roadmap & Work with brand teams to ensure eCommerce businesses are in line with brand’s positioning and objectives (including e-boutiques, mobile commerce & etc.)

 

§Work with brand teams to ensure eCommerce businesses are in line with brand’s positioning and objectives for e-boutiques

§Oversee performance & optimization of eCommerce operations including:

Site conversions

Functionality & UI enhancements

Operational inefficiencies or gaps (e.g. logistics, customer service, vendors)

Cross & Up-selling across shopping experience including post-sale

Total costs of operations

§Define, plan for & justify budget requirements of the brand in eCommerce

§Define and Monitor KPIs to optimize ROI for implemented actions

§Support & Execute the optimization of all digital investments including media, search, eDMs, and ePR

§Manage the external agencies and technical partners

§Work with Regional & Local IT team members to be the Business User and represent the business needs in overseeing the implementation, maintenance, enhancements of E-Commerce platforms

§Support selection & management of external agencies and technical partners

 

RELATIONS

 

§Partner closely with Brand, Digital & CRM teams

§Partner closely with Regional & Local IT teams

§Partner closely with Regional Ecommerce Manager

 

CORE KPIs

 

§Growth of E-Commerce as a contributor to the total retail business

§Influence of E-Commerce as a contributor to counters & physical store sales

§Increased ROI realized across media, technology, production investments

 

 

Technical & Professional competencies required

 

§3years experienced in Multi-Channel E-Commerce Management

§Previously managed Direct E-Commerce and Indirect (E-Retail/Tail) Businesses

§Strong interpersonal skills

§Comfortable in communicating with different nationalities & different cultures in English

§Highly collaborative personality

§Worked on Demandware or other Enterprise E-Commerce technology platform is a plus