Cargo: Digital

Tipo de posição: Permanent

Tipo de emprego: Full - Time

Local: Mumbai

País: India

The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 34 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition by 2020 is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005.

The DNA of L’Oréal is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L’Oréal worldwide to fuel local market innovations. E-commerce today accounts for over 11% of our global consolidates sales and our goal is to accelerate the growth of the channel and provide consumers with more services and flexibility. In our quest to win the next billion consumers, we are looking for talented individuals who can lead us on this mission.

Would you like to be a part of the adventure ?

We have a suitable opening in the Consumer Product Division for the role of E-commerce Key Account Expert for Amazon based in Mumbai. You come with a relevant experience of 5 – 7 years. In this individual contributor role, you will build, manage and develop long-term Ecommerce relationships in order to achieve the targeted sales revenue by increasing the brand’s online presence, identify new ecommerce trends and opportunities for business growth and implement action plans. Applicants from the industry of Consumer goods, FMCG and Retail will be advantageous.

 Job Responsibilities:

  • You will be the expert on the e-account by building a formidable relationship to drive agreed business growth and turnover

  • You will be responsible for business and market development and scope out opportunities for growth and key initiatives to leverage category growth and market share

  • You will innovate and activate key launches, campaigns and collaborations with marketing and digital for impactful brand presence leading to business

  • You will ensure right presence on brands across top skus to ensure discoverability, build customer experience through brand stores and product page details and compelling reasons to drive purchase

  • You will do market intelligence and competitive landscape mapping

  • You will be responsible for ToT adherence and standardisation of soap (simple object access protocol)

  • You will drive efficiency and effectiveness across supply chain and customer care through accuracy in demand forecasting and setting supply chain and logistics processes

  • You will innovate presence and utility of tech and digital where relevant


 Key Deliverables:

  • Business delivery of turnover and market share as agreed

  • Onsite presence for top SKUs – availability and right presence

  • Innovate and animate key launches through marketing and digital plans with    



Key Competencies:

  • Knowledge of makeup and makeup marketing would be preferred

  • Understanding of digital and tech is the key


Key Relationships:

  • Reports to : Lead KAM for Amazon

  • Internal Stakeholders – E-merchandising, sales planning, digital and brand marketing, supply chain, finance, global and zone ecommerce teams

  • External Stakeholders – E-tailer buying and category teams, etailer marketing and content teams, supply chain and finance teams



  • Masters or MBA

L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.