Cargo: Digital

Tipo de posição: Permanent

Tipo de emprego: Full - Time

Local: London

País: United Kingdom

The world leader in beauty, L’Oréal is present in 130 countries on five continents. Our 32 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people. Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005.  Our brands are leaders in beauty, and we are looking for you to lead the change you want to see in L’Oréal.


Be responsible for the day to day reviewing of all ACD brand websites with recommendations and insights to be provided for website & UX optimisations. In addition, you will work on the digital brand management of CeraVe and Roger & Gallet.

The role is broken down into two parts:

Digital Trade

Support to deliver the brands direct online trading strategies and plans across all ACD digital brands
Regularly reviewing the websites and making recommendations to improve the customer journey and performance.
Manage the product catalogue, categorisation and sorting rules on direct website and ensure onsite merchandising is updated and optimized.
Provide weekly reporting, analysis and insights on internal searches, product and promotional performance and conversion rate blockers across direct websites.
Manage online testing roadmap with the focus on driving conversion rate, transactions and time spent on the sites. This includes the full roll out of test campaigns across the brands and sharing insights with the team/division.
Work collaboratively with digital, marketing and commercial teams to ensure online performance is continuously optimsed.
Manage end to end testing of all online promotions and communicating any updates to key external and internal stakeholders.
Play a pivotal role on website relaunch and development, as well as key digital projects, that will create a point of difference across direct driven traffic
Work closely with marketing and digital teams to ensure online content and campaigns are always up to date and delivered on time.
Pro-actively learn and understand every day basics of Magento and then Demandware once migrated (D2C website platform) to implement website activity.

Brand Management

You will be solely responsible for the digital brand management of Roger & Gallet, working closely with the marketing and commercial teams to ensure your brand is testing new digital initiatives and driving awareness within the market.

In addition, you will also support on the digital brand management of CeraVe and working closely with the CeraVe Assistant Digital Brand Manger (dotted line).

This includes:

Enhance performance, traffic and conversion on our brand and retailer websites
Work with marketing teams to activate best in class online marketing strategies
Ensure all content is optimised for organic search and in line with brand search strategy
Manage CRM strategy and data acquisition targets in line with CMO ambitions
Work with 3rd party agencies to manage digital marketing campaigns and website functionality
Drive brand differentiation vs competition online
Implement, manage and optimise the online ratings & reviews
Support the relationship with the marketing teams digital and social media strategy


Organised: You love a list and have strong planning and organisation skills – with the ability to re-prioritise as required.

Measured: We want to track the success of our campaigns and initiatives so projects must be able to show ROI.

Accurate: You have the ability to work to a high degree of accuracy and meet deadlines.

Entrepreneurial. Every day, you spot opportunities to drive growth for our brand and our customers, making sure the good name of our brand is always protected.

Super creative: Whether it be in overcoming challenges or creating artwork for your channel, creativity is our back bone, and we love new ideas.

Proactive and Open: L’Oreal is for the pioneers, which means embracing new ideas, challenges and change with positivity and a hands on approach.

Teams are the new heroes: There is no better feeling than being part of a successful and dynamic team, so even if you are Superman or Wonder Woman, you recognise that teams are the real heroes.

Only Human: we all make mistakes, but you are not afraid of failure. You learn and show how the experience has helped the business learn for the future and benefitted all.

Ambitious: You crave success and L’Oréal is the ultimate place to achieve your dreams. We will support you all the way and make sure you have the support and development in place to help you succeed.

You. You are real. And you’re true to yourself. We cherish and celebrate diversity so you will feel right at home whoever you are.

Exceptional attention to detail
Proven project management experience
Highly organised with prioritisation skills and strong communication skills  (written and verbal)
Strong analytical skills
Test and learn proactive mentality
Experience working in CMS e.g. Magento, Demandware is preferred
Ability to work in an ever changing & demanding environment