Cargo: Sales & Business Development

Tipo de posição: Permanent

Tipo de emprego: Full - Time

Local: London (England)

País: United Kingdom

National Account Manager – ACD Division

The world leader in beauty, L’Oréal is present in 130 countries on five continents. Our 32 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people. Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005.  Our brands are leaders in beauty, and we are looking for you to lead the change you want to see in L’Oréal.

The Active Cosmetics Division is the world leader in dermo-cosmetics, enjoying double-digit growth in the UK and Ireland for several consecutive years as a result of increased awareness and customer advocacy. The division includes four brands: La Roche-Posay, Vichy, SkinCeuticals and Roger & Gallet.  The brands are sold in healthcare outlets worldwide, including pharmacies, drugstores, medi-spas and physician’s offices. Our brands are developed and endorsed by health professionals, including dermatologists, paediatricians and cosmetic doctors.

What are key highlights of this role?

A National Account Manager at L’Oréal takes full P&L accountability and is responsible for driving effective customer relationships. You will be required to work in a cross-functional team to develop and execute a differentiated, effective business plan with the retailer. You will be responsible for delivering growth using a collaborative approach whilst striving towards mutually beneficial results.

NAMs require a strategic mind-set & ability to develop a strong internal & external network. You will be driven by the challenge of delivering category & brand growth and negotiating terms with your account(s) in order to exceed targets.


  • Manage a strong relationship with national retailers, built on integrity and trust whilst representing the interests of ACD.
  • Develop a strong understanding of your account to advocate their interests within L’Oreal.
  • Accurate forecasting through data analysis & collaboration with demand & supply teams.
  • Mid to long term category strategy tailored to your retailers priorities & shoppers.
  • Innovative sales & marketing solutions by working on differentiated marketing plans with the marketing teams.
  • P&L management with finance, assisting in driving divisional profitability.
  • Development, ownership & execution of a collaborative business plan considering the strategic priorities of your retailer and L’Oréal’s drivers for growth
  • Monitoring & reporting of account performance to key internal stakeholders.
  • Developing new ways of working with accounts or considering new internal process will be encouraged.

What key skills are L’Oréal looking for?

  • Previous e-Commerce experience essential, with ability to demonstrate driving online growth
  • Strong influencer, can lead and inspire others
  • Ability to build solid relationships, both internally and with external partners
  • Strategic mindset – Has to translate and drive brand digital vision
  • Highly numerate, with experience in a fast paced commercial environment
  • Passion and curiosity for online retail, continuously seeking new opportunities and at the forefront of the ever changing digital landscape

What are L’Oréal’s key competencies?

  • Demonstrates entrepreneurship
  • Manages Complexity
  • Achieves results with integrity
  • Acts/Leads with human sensitivity
  • Displays sensitivity to the métier
  • Interacts effectively
  • Innovates

What could L’Oréal offer me?

  • World class training and development
  • Excellent benefits including pension, profit share and product discounts and a competitive salary
  • Work with some of the biggest brands in the business, and the most passionate people in beauty.
  • The opportunity to lead change you want to see within the biggest beauty company in the world.

How do I apply?

To apply for a role with us please visit our careers page at