Cargo: Retail Field

Tipo de posição: Permanent

Tipo de emprego: Full - Time

Local: Jeddah

País: Saudi Arabia


 


JOB TITLE     Regional Retail Manager


COMPANY    L’Oréal


FUNCTION   Regional Retail Manager


DIVISION      LUXE


BRANDS        Urban Decay


JOB LOCATION   LOREAL Dubai


JOB LEVEL    Mid-career


REPORTS TO  BDM


GENERAL DESCRIPTION


To support the brand strategy by driving sales growth within my scope of retailers


POSITION DETAILS


Permanent    Temporary    Intern


DUTIES AND RESPONSIBILITIES


- Lead and drive the responsible doors team to achieve retail target by delivering outstanding customer service


 


-Secures forecasts with retailers + roll out and to drive sell-in new launch/opening orders


 


- Make sure100% stock on top sellers and novelties at any time, monitor optimal assortment/stock by door


 


-Daily follow-up on orders and expected delivery with customer care


 


-Monitor daily sales KPI’s  by door, plan action where needed


 


- Coordinate with retailers and marketing (PR / Digital) and Training on activations and events


 


- Business analysis: React on business opportunities (top 10 doors + incl. new doors)and drive for actions to maximize selling/sellout opportunity


 


- Consolidate customer’s responses, insights and feedback to brand team members. Initiate actions to drive sales


 


- Guarantee brand image by monitoring each door's quality and merchandising. Suggest any improvements needed to Retail Design team or Marketing


 


KNOWLEDGE AND EXPERIENCE


 


  YSL Senior Retail Manager,  YSL & Armani  Retail Excellence Manager


 - Worked very closely over the years with the retailers to drive the business using building good relationships and using my experience to accelerate the improvement in the field


-Developed strong understanding of the ME market and consumer, especially UAE


-Hands on approach to my business has helped me quickly identify how different activations/animations/launches/events etc play on the outcome and how to improve on them each time


 


SKILLS AND ABILITIES


-Building good relation with the retailers


-supporting the execution of the  marketing/brand strategy


-identifying and addressing how to improve the customer experience in our shops


-ability to coach teams on how to retain and build customer relationships,


-support teams in driving their business at POS; planning events, GWP, trainings, etc.


-communicating needs to the appropriate department to achieve the desired outcome


-monitoring daily SO and advising on action


 


STAKEHOLDERS


 INTERNAL


  Marketing , finance , customer care, Retail design


 


EXTERNAL


 Chalhoub, Al Shaya KWT, GLF Doha


 


 


PERSONAL COMPENTENCIES


 


Positive energy, team spirit, detail oriented, self-motivated, results driven


 


    


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