Cargo: Digital

Tipo de posição: Permanent

Tipo de emprego: Full - Time

Local: New York, NY

País: United States

Manager/Senior Manager, eRetail (Amazon)

Account Management /Sales Responsibilities

Own the Amazon P&L

  • Ownership of monthly sales goals
  • Run sell through reports
  • Analyze Amazon Retail Analytics (ARA) an run relevant reports and present findings
  • Analyze franchise YoY changes
  • Reconcile monthly sales reports

Execute daily Account Management responsibilities:

  • Work with Amazon Vendor Services (AVS) contact at Amazon to ensure full alignment of brand strategy sales goals and merchandising plan execution
  • Work closely with marketing and sales to ensure eTail strategy is being executed and optimized
  • Process purchase orders for Amazon and manage related requests
  • Process returns and credits for Amazon
  • Complete paperwork for new launches and business drivers in multiple formats to fit our customers’ needs
  • Work closely with customer service to ensure all account needs are met
  • Reconcile tracking, inventory and order cuts and provide updates to customers
  • Work with Amazon, Finance and Demand Planning on forecasting

Overall Marketing Responsibilities

Build best in class content creation & advice driven online merchandising of brands:

  • Work with marketing closely on content creation (copy, videos, photography)
  • Work on product set up process and A+ for launches (copy, images, reviews, etc.)
  • Optimize detail pages and oversee website updates are completed to display new products, new content and promotional support
  • Work with copy writer to develop and launch ongoing content
  • Work with brand liaisons in the US and DMI to ensure alignment and that needs are met

Support daily customer centric responsibilities:

  • Monitor customer user generated content (reviews, Q&As) and facilitate response working with the brands
  • Work closely with marketing and sales to ensure strategy is being executed and optimized
  • Work on search optimization and Amazon Media  to ensure we are reaching the right customers

Promotional planning and execution:

  • Monitor promotional activity on all online partners and document for placements as well as competitive activity
  • Manage editorial calendar, content calendar and other requests with marketing and copy writer
  • Flag price updates, out of stock, product discontinuations and proper replacements for account
  • Maintain promotional planning calendars to capture all business drivers and eTailer promotion
  • Process business driver orders to ensure accounts receive support in a timeline manner to align with promotional planning

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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