Cargo: Operations

Tipo de posição: Permanent

Tipo de emprego: Full - Time

Local: Johannesburg

País: South Africa

Key Job Accountabilities:

  • Undertake in-depth analysis of the results to evaluate the demand for products and services.
  • Establish diagnostics on the performance of L’Oréal within its parameters (brand,portfolio, category, etc.)
  • Generate consumer insights, share them with the marketing teams and work with them to make the projects (products, services, communication) engaging for consumers
  • Propose and formalize the scope of the market research projects (objectives,timeframes, human and material resources, costs),
  • Guide CMI agencies on outsourced research projects and ensure the correct use and application of the Group's methodologies,
  • Work with CMI agencies to produce high quality deliverables in line with project objectives.
  • Track project performance ensuring adherence to agreed deadlines.
  • Work with the internal clients (marketing teams, category management, digital, etc.) to develop their expertise and knowledge of the consumer and the generation of insights and market research.
  • Take the role of adviser
Carry out consumer market insight (CMI) studies, gather all existing data and research.

Technical & Professional Competencies Required:


  • Demonstrates expertise on all types of market research methodology, panel analysis


  • Masters consumer, product and brand knowledge


  • Translates consumer and trends into meaningful insights


  • Can deal with large volumes of work
  • Pays attention to detail
  • Is a good listener
  • Is systematic and organized
  • Deadline driven is non-negotiable
  • Takes pride in their work
  • Self-motivated / self-starter
 Engages and leads stakeholders in collaboration

Education / Experience Required:

  • Experience in a customized research agency, in client service, is key
  • Bachelor’s Degree at a recognized institution essential
  • Advanced level of experience in Microsoft Excel, Word and PowerPoint advantageous
  • 3 5 years working experience

L’ORÉAL Competencies Required:

? Acts / leads with human sensitivity

? Displays sensitivity to our metier

? Demonstrates entrepreneurship and innovates

? Achieves results, with integrity

? Manages complexity

? Interacts effectively