Função: Lojas de Varejo

Tipo de Emprego: Tempo Integral

Localização: California - Los Angeles

País: USA

Job Summary:

Support Los Angeles area free-standing stores with all education functions including facilitating group trainings, in-store coaching with KCR’s and in-store selling and event support. Support select wholesale events as directed by VP of Customer Experience & Education.

Spend 40% of time in Flagship store (unless otherwise directed) and 60% of time in other LA free-standing stores (unless otherwise directed) driving sales through education of product knowledge and Circle of Service selling skills.

Coach teams to increase sales and maximize productivity through effective floor supervision, and selling skills. Train and coach managers to become strong team leaders and coaches.  Ensure that all LA stores are effectively implementing 2-2-2 clienteling.  Work closely with VP, of Customer Experience and Manager of Customer Experience, Southern California to ensure brand standards are being met.  Make certain that in-store personnel are upholding all brand core values and act as daily brand ambassadors, including dress code.

Job Requirements:

-College degree plus minimum of 3 years experience in cosmetics, apparel, or home sales/training  or management position

-In-store field experience at management level required

-Excellent written communication skills

-Excellent presentation and facilitation skills

-Computer skills (Microsoft Word, Excel, PowerPoint)

-Ability to travel throughout territory. Approximately 20% travel

-Retail business awareness and acumen

-Strong customer service and selling skills

-Proven experience in coaching sales associates to maximize sales productivity

Judgment and Decision Making:

-Assess training needs in designated territory

-Execute trainings as designed by Education team

-Moderate supervision required for this position

Essential Physical Requirements

Ability to lift and carry 25 lbs.

Key Duties and Responsibilities:



Tasks, Duties & Responsibilities

% of time spent.


  1. Conduct formal in-store visits to assess strengths and opportunities; coach



2.  Facilitate training sessions



3.  In-store selling


4.  Event support, speaking, management



5. Administrative tasks including planning meetings, booking travel, budget management



 Required Competencies:



1.  Leads with Human Sensitivity – Demonstrates respect, develops others (i.e. explains strategic objectives and the meaning of projects; manages junior members as needed) and enriches team dynamics (i.e. motivates the team to work with diverse personalities and cultures)


2.  Displays Sensitivity to Our “Métier” – Focuses on quality, continues to build personal knowledge of the beauty business and understanding of beauty


3.  Demonstrates Entrepreneurship – Takes initiative (i.e. demonstrates resourcefulness), focuses on customers, improves performance (i.e. improves work processes to save time and resources) and develops a vision


4.  Innovates – Shows curiosity, imagines creative solutions generating business value, promotes team creativity (i.e. participates in creative controversy using insightful questioning)


5.  Achieves Results with Integrity – Conveys energy, focuses on results (i.e. accelerates multiple tasks to meet deadlines) and acts with integrity


6.  Manages Complexity – Reasons from multiple perspectives (i.e. analyzes issues by combining listening, observation, reasoning and common sense) and makes decisions (i.e. finds solutions when facing dilemmas)


7Interacts Effectively – Listens and communicates effectively (i.e. presents confidently and convinces others) and actively networks


Please note:  This job description does not list all duties of the job.  Employees may be asked by management to perform other duties.  The employer has the right to revise this job description at any time.

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.