Função: Comercial e Desenvolvimento de Negócios

Tipo de Emprego: Tempo Integral

Localização: Ohio - Cincinnati

País/Região: USA

Title: National Account Manager

Team: Brand Sales – L’Oreal Paris

Reports to: Brand Sales SVP – L’Oreal Paris

Mission and defining characteristics:

Full execution and optimization of sales fundamentals in order to proactively drive shipments, net sales, and market share growth with their account

Member of Brand Sales team specific customer in field

Category ownership for specific customer

Category expert for the full Brand portfolio and competitive products at a specific customer

Management and coaching of CDMs and BAs

Main tasks:

Customer Developer

·         Drive a customer-centric omnichannel approach and build a strong relationship with all relevant stakeholders at customer for category

·         Analyze and define the growth levers relevant to customer with specific focus on the shopper so selling is through shopper insights

·         Propose and align the Brand Sales customer strategy with CBVP

·         Develops and negotiates JBP’s with buyers

Team Manager

·         Help develop more junior team members (e.g., CDM, BA)

·         Drive the business as customer leader, by collaborating with multifunctional team and animating peer functions: marketing, supply chain, finance, category development

Category Owner

·         Drive category strategy agenda created by BBD as well as influence BBD with respect to what is needed to win in alignment with with Brand priorities for customer

·         Engage multifunctional support for strategy implementation and 360 growth levers for category, including CRM

Results Driver

·         Lead with an achievement oriented mind-set

·         Build and achieve the omnichannel customer plan and results for category based on category strategy as lead seller

·         Track sales and forecasting and proactively derive actions in alignment with CBVP to address gaps and opportunities

·         Work with eNAM on eComm objectives and grow e-share of business for category

Main interfaces:

·         Customer Team Lead

·         BBD

·         Other NAMs, CDMs, and BAs at customer

·         eNAM for customer

·         Support field teams: Operations and Supply, Commercial Finance, ACMs, Customer Marketing, et al.

·         Centralized support: Brand Shopper Marketing, Sales Ops

Measures of success:

·         Deliver sales target and brand sales fundamentals for category incl. sell in/sell out, net sales, OTIF, retail execution, distribution points and ROI

·         Forecast accuracy

·         Achievement of top strategic priorities for relevant category

·         Market category penetration for eComm

·         Team 360° feedback

·         Advantage/ Kantar scores

·         Retailer scorecard

Qualifications/experience:

·         Minimum 3 years’ experience in a customer-facing role

·         Proven knowledge of retailer strategies and objectives

·         Strong knowledge of customer strategy and key levers as well as competitors

·         Deep knowledge of beauty and personal care, specifically for given category



We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.