You will be supporting the supply planning area, and the costumer care area. Type analysis, improvement of provisioning. Construction of sales file, stock, coding, monitoring incidences. Projects for improvement and efficiency of services (identification of needs). In customer care, webpage tracking of the division (client, tracking of activity, increase tool penetration, actions with clients (click & services), follow-up with google analytics, resolution of incidents with customers through mailbox, analysis and report of the shipments to the clients. Contact with the international part.