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Education Development Manager - Lancome

Сфера деятельности: Retail Corporate

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения: Milano

Страна: Italy

Plan, develop and manage off and online interactions with Beauty Consultants across the different channels, to increase Lancôme brand knowledge and engagement, and ensuring proximity through impactful and effective content and planning.

KEY JOB ACCOUNTABILITIES

Content Development:

Creation/ adaptation of education content to promote customer experience and ultimately sales of our launches and piliers

Customization of content according to various formats tailored to the Customer’s audience and Needs

Contribute to the creation of education plan and content to upskill internal Retail Team (travel and counters)

Competition monitoring: proximity, formats, quality, to keep our standards best in class

- Education Planning

Project manager for Education tour & events

Calendar management in cooperation with Education Manager, sales, marketing and retail

Support in Budget management

- Education Delivery

Presentation / facilitation during education workshop and launch events

Train the trainer during upskilling team session

- My Lancome

Contribute to the community management / content updates /  Brand’s own property for BA’s e-learning and engagement (MyLancome)

Competencies

-          Seniority 4/6 yrs,

-          Background in marketing, content creation, retail, education

-          Strong innovation attitude

-          English fluent level  

-          Interest for cosmetics industry / luxury market

-          Strong communications skills, project management and cooperation attitude

-          Drive and ambition