Section 1: General Information

Job Title:                      Assistant Manager - Education & Events

Function:                      Education & Events

Division:                       LUXE (International Designer Collections, Designer Fragrances)

Supervisor Title:            AVP of Designer Fragrances Education & Events

Brands Supporting:        All Designer Fragrance Brands - Valentino (Fragrance + Beauty), Viktor&Rolf, Ralph Lauren, Atelier Cologne, Maison Margiela, Mugler, Azzaro. Prada

Section 2: Job Summary

This position with L’Oreal Designer Fragrance emphasizes on project support, development, and general administrative duties. Assistant Manager should be productive, self-motivated, and detail oriented to find success in this role. He or she will provide assistance to the Education team as well as manage ad hoc training related projects.

Section 3: Job Requirements

• Bachelor’s Degree
• Highly proficient in Microsoft Office – Word, Excel, PowerPoint, and Outlook
• Strong verbal communication, writing and interpersonal skills
• Knowledge of Adobe InDesign, Movie Maker, Photoshop
• Knowledge of digital landscape and tools

Section 4: Judgment and Decision Making

Supervision required for judgment and decision making associated with this position

Section 5: Essential Physical Requirements

Ability to life up to 35lbs

Section 6: Financial Scope

Responsible for administrative tracking of the budget

Create Purchase Orders for finance events, signage, and promotional materials

Section 7: Essential Duties & Responsibilities

• Assist with all Education team initiatives by supporting the analysis, design, and development of programs by:
  • Order products on behalf of all brands; own order management, fulfillment, and nationwide delivery
  • Request purchase orders on behalf of all brands. Oversee new vendor management, maintain vendor relationships, and timely payment
  • Manage nationwide gratis program each season and holiday gifts
  • Cultivate and maintain relationships with cross-functional business partners and global partners
• Oversee Education Team's Administrative Tasks by:
  • Oversee planning & scheduling manager for team & supervisor calendars
  • Remain organized amongst brands and create efficient ways of work
  • Responsible for all maintenance on MS Teams files
  • Pack outs as needed
  • Organize & stock education closet
  • Create agenda & take notes for each team meeting
  • Create & manage IT tickets for digital platforms
• Organize operational activity for events and seminars. This position is the liaison amongst field, vendors, and team
• Manage content/assets for Designer Fragrance One Retail digital e-learning platform in alignment with Marketing and Sales.
  • Support onboarding of new digital platform and training utilization
  • Direct contact for field technical support issues
• Support field social media strategy in collaboration with IDC 3.0 teams and Public Relations
• Collaborate with current and future members of the Designer Fragrances team to seamlessly integrate data, communications materials, and curriculum updates and present them to partners as related to events.
• Maintain files for all education budget across brands
• Manage National Makeup Artist schedule, KPIs, and access to information
  • Responsible for tracking national in-store event sales and data
  • Book travel and stay for specialists
  • Coordinate dates and times with Account Executives in respective territories
• Travel in role
  • Visit stores as needed
  • Attend meetings, seminars, and conferences as needed

Section 8: Required Competencies

1. Achieves results with integrity (energy, engagement, sets priorities, meets deadlines and anticipates, demonstrates commitment, tenacity and resilience. Reacts in a constructive manner when faced with unexpected or unclear situations. Adjusts priorities and actions rapidly when appropriate, reacts to the latest data.)

2. Manages complexity and Problem Solving (develop a knowledge of the department, company & organization goals, integrates key learnings, takes into account other department’s needs, finds solutions and decodes the organizational culture. Builds action plans in a structured and organized way and makes proposals to improve work efficiency. Takes actions to create value and contain costs. Develops concrete views on strategic issues. Simplifies complex issues by identifying essential elements.)

3. Displays sensitivity to the Metier (focuses on quality, learns about the business drivers and the purpose of excellence, demonstrates product knowledge)

4. Entrepreneur (takes initiative, drives contribution to achieve customer satisfaction, and strives to improve performance. Demonstrates autonomy, identifies programs and implements adapted solutions, escalates information/problems in a timely manner and demonstrates resourcefulness. )

5. Interacts Effectively (takes into account other points of view, communicates clearly and adapts to the audience, presents confidently and convinces others and actively networks)

6. Acts and Leads with human sensitivity (enriches team dynamics, contributes to team spirit, develops others, demonstrates respect. Listens and interacts with equal respect to all levels, functions and business partners).

7. Focused on Quality (demanding concerning the quality of details. Constantly perfecting work with a purpose of excellence. Integrates new techniques and know-how to improve quality

Please note: This job description does not list all duties of the job. Employees may be asked by management to perform other duties. The employer has the right to revise this job description at any time.