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Assistant Training Manager

Сфера деятельности: Retail Corporate

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения: Hong Kong

Страна: Hong Kong


L’Oréal is a 26b Euro fast-paced business spreading across the world in beauty industry. We aim to create a sustainable world not only for the business but also for our employees. Specializing in various beauty products and solutions for years, we are convinced that the most important factor contributing to the business is people. That is why we provide learning and care for our employees, respecting perspectives, diversity and insights.


Reporting to the Training Manager, the leader of the training team, the role will facilitate the classroom training and participate to core business strategies. In LOreal, retail training has been a focus for us to deliver the best service to our customers, provide rich product training and soft skills for our frontline colleagues.


If you want to be better, stronger and more, let’s design your path together.


Key Job Accountabilities: 

·       Deliver the brand values to frontline staff by classroom training

·       Develop new training material & program to improve product knowledge & service level

·       Utilize creativity to connect brand, products, training & customers

·       Build the relationship with frontline advisors to understand their needs

·       Provide qualitative & quantitative feedback and collect market intelligence / trend


Requirements:

  • Passionate about beauty and with good product knowledge
  • Networking skills and good at connecting with people
  • Passion for training, transfer of his/her know-how and ability to engage the teams
  • Training delivery skills, communication skills and presentation skills
  • People & service oriented