Сфера деятельности: Retail Field
Тип должности: Permanent
Тип занятости: Full - Time
Место расположения: Manchester
Страна: United Kingdom
YSL & Lancome Beauty Advisor (40 hours/5 days a week)
Your role is to support your team in growing YSL & LANCOME business within your door by providing an exceptional customer journey. You will be a Brand Specialist working across L’Oréal Luxe’s exciting portfolio of luxury brands; Lancôme & YSL. An advocate of exceptional customer experiences and luxury beauty empowering women and men with the ultimate in personalised make up and skin care consultations. Your role will be responsible for holding on counter consultations and selling products across brand.
Be Luxe will be a significant driver of retail in your airport counter so it will be important to build a strong relationship with your colleagues.
You will work flexibly alongside your team and support on key trading hours, product launches and peak periods e.g. Christmas/holidays/evenings/weekends. You will be mainly based in Terminal 3 but need to be flexible as you might need to work in the other terminal 1 & 2.
You will work alongside your team and report directly to your Team Manager in day-to-day operational priorities and customer service objectives. You will also have to report to a Team Leader. You will practise exceptional service-led customer consultations whilst supporting the team’s objectives and developing your skills.
You’ll have the opportunity to attend multi-brand training and education as well as benefit from L’Oréal learning opportunities so you can development yourself within your role, opening up exciting and varied career paths.
You will show passion for providing exceptional service in the luxury beauty and demonstrate skills from your previous experience within the industry. You will role model best practise with your customers and support the team in delivering a Be Luxe “multibrand” customer journey.
In line with Service Retail Academy, you will deliver personalised customer experiences based on understanding and empathy.
Since 40 years, L’Oréal is the leader of Travel Retail. We are ideally positioned to offer any traveller the products they need, whatever their beauty rituals. There’s no flight plan. But as pioneers, our people have what it takes to conquer new frontiers!